


Based on authentic user experiences
Tom
6737 reviews
N/A
11 months ago
Jackie was very helpful with multiple
Jackie was very helpful with multiple queries replying promptly and escalating where required
Olivia Layen
6737 reviews
N/A
11 months ago
Requested Details
Requested details from gateway a month ago and no one got back to me until today i spoke with Paige who was quick to respond and was extremely helpful Lovely member of Staff
MANNY
6737 reviews
N/A
11 months ago
Hailey Davis at Gateway Property
Hailey Davis at Gateway Property Management does an incredibly difficult job extremely well She consistently displays excellent levels of customer service and is always willing to listen and most importantly help Being pro-active is her middle name Thank you Hailey
Yahya
6737 reviews
N/A
11 months ago
Abigail was very helpful and clear when
Abigail was very helpful and clear when I called to update the details on my account In addition Abigail sent me a follow-up email to ensure I knew about the progress of my query
Amy and Juan
6737 reviews
N/A
11 months ago
Professional Swift Efficient Service
We are currently undertaking construction work at home which has been delayed Flo Francis at Gateway helped to swiftly arrange a parking exemption permit for the construction company vehicles that will need to resume their work this coming Monday Such professional swift and efficient service is greatly appreciated
Gary
6737 reviews
N/A
11 months ago
I m delighted with Annika and her help
I m delighted with Annika and her help she has given she has kindly reached out on a few issues and updated this in one email and is sorting the issues we have excellent customer service of the highest quality Thankyou
LB Beds dudley
6737 reviews
N/A
11 months ago
Excellent Service
I sent an email to to Paige Heiser at Gateway Property Management Southend and was so happy she replied almost immediately The query I had is now solved and so happy to be dealing with an efficient company with friendly and helpful staff
Ian Surridge
6737 reviews
N/A
11 months ago
Completing the final stages of my house
Completing the final stages of my house sale Gateway have assisted swiftly and clearly with requirements to complete my sale Maintenance throughout the estate over the years has helped the green areas flourish producing a very desirable place of residence
NC
6737 reviews
N/A
11 months ago
I am a conveyancer and recently
I am a conveyancer and recently requested an up to date service charge account urgently Dealt with David White who was very efficient and friendly
Bren Loftus
6737 reviews
N/A
11 months ago
Mikala at Rosecott Horndean
Mikala at Rosecott Horndean The first thing that struck me was that within a very short space of time Mikala had made great improvements with the activity programme promoting the wellbeing of everyone at Rosecott - this along with her numerous other house management roles and the value she adds to these - even down to the welcome fact sheet in the guest room Mikala has a great sense of humour in no short supply when we meet and a huge amount of empathy and understanding for residents whilst always appreciating the concept of independent living