Heatingoil Reviews

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heatingoil.co.uk
3.55
138 reviews
Great Rating
Based on 138 user experiences

Rated 3.55 out of 5 by 138 Happy Customers

42%
14.5%
14.5%
14.5%
14.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 138 reviews

Customers generally report positive experiences with delivery speed, service quality, and competitive pricing. Many reviews highlight on-time or early deliveries, helpful drivers, and easy ordering processes. However, a significant number of negative reviews emphasize recurring issues with delayed or missing deliveries, poor communication, and unresponsive customer service. These problems have led to considerable inconvenience for some users, especially those relying on timely fuel during cold weather.

What customers love
  • Good value
  • Helpful driver
  • Easy ordering
Common concerns
  • No confirmation

Last updated 5 days ago

F

Need to Send Notifications When Asked

The oil was delivered within the time frame given but we did not receive a text or email the day before which I had asked for It was lucky I was in when the oil arrived so I could unlock the gate and oil tank
A

The heating oil didn t arrive

The heating oil did eventually arrive and the driver was very helpful explaining what the problem had been
E

Best price

Best price quick delivery Would be 5 star if they d advise us of delivery date as promised in the order e-mail receipt
V

Best price I could find

Best price I could find delivered efficiently within time Could be 5 stars if they could let you know the day before it will be delivered not just a phone call 5 minutes before
S

Great price and good service needs more communication

Great price and good service however as others have mentioned there needs to be communication afterwards to keep you informed of your delivery After we had placed the orders we didn t hear anything from them until the oil delivery turned up on the day they said it would A text message or email on the morning of delivery would be perfect just to put your mind at ease
L

Generally very good

Generally very good Arrived on time and good price Only thing which lost a star was there was no communication to indicate which day the oil would arrive the order confirmation stated we d be sent a tracking number But the driver took the time to phone on the day
L

Good price but did not like the fact

Good price but did not like the fact there is no contact telephone number and was not notified the exact date delivery was to be made
N

Service good

Service good but lost a star I should have had prior notice of the delivery which did not happen
M

No service charge

Easy to order Price per litre was slightly higher than the other big national rival but without their BS service charge it worked out a good 15 cheaper for 500 litres Driver was chipper considering he was working while most of us are on Xmas shutdown 5 throughout
M

Very helpful and efficient in providing

Very helpful and efficient in providing an urgent delivery I will certainly consider the provider for our next delivery

About Heatingoil

We provide the best heating oil prices across England & Wales with speedy deliveries to match. Get an instant quote for domestic heating oil prices online.

United States

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