Horizonsmusic Reviews

Horizons Music - Dance Music Vinyl Store

horizonsmusic.co.uk
3.56
139 reviews
Great Rating
Based on 139 user experiences

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Rated 3.56 out of 5 by 139 Happy Customers

42.4%
14.4%
14.4%
14.4%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 139 reviews

Customers report generally positive experiences with product quality, fast delivery, and helpful service, though many note inconsistent stock availability and delayed fulfillment. Positive feedback highlights careful packaging, responsive communication, and successful overseas deliveries. Negative feedback focuses on orders not arriving, refunds delayed or denied, and websites showing inaccurate stock levels. Some reviews describe patterns of poor follow-through and frustration comparable to other merchants.

What customers love
  • Great product quality
  • Well packaged
  • Good selection
Common concerns
  • Expensive pricing
  • Out of stock items
  • Refund issues

Last updated 3 months ago

G

They were very helpful

They were very helpful albeit the order took longer than expected but with the discount the price was very competitive It was worth the wait as it was for my husband s 80th and he was really pleased
X

5 stars

My preorder of Chappell Roan good luck babe 7 inch vinyl was shipped to Australia and it arrived well packaged and no damage Thank you horizonsmusic I can t speak for others experience but I personally had no issues with the company
P

Horizon music always let you know about

Horizon music always let you know about new records when they are due out The service is exelent the records are always well packed can t find any faults
H

These dudes go a mile to help you

These dudes go a mile to help you Customer service is impeccable they get back to you promptly on any queries and in my case sought down what I was after Gone are my other online stores for purchasing vinyl Welcome to the revolution chaps these guys are on it
B

Quick delivery

Quick delivery no damage to vinyl record I e packaging was good No issues would use company again
M

A Service

Great website which was easy to follow Order process allowed for a quick transaction and communication for delivery was prompt and informative Arrived as described by chosen courier
J

site is easy to navigate

site is easy to navigate ordering was simple lps were well packaged and delivered timeously cant really do better than that
J

Everything was perfect

Everything was perfect I was scared after reading negative reviews about items being listed in stock not actually arriving because one of the three records I ordered was out of stock in all the other websites I checked but after a bit less than a week I received the 3 records I ordered in perfect condition
M

Excellent choice and some great

Excellent choice and some great prices all received in perfect condition so pretty faultless really comms were quick also so would buy again 100 recommended Thanks
T

Bob Marley Collector s Album

Horizons music had an album that was difficult for me to find in North America The shipment from the UK to Canada was very quick Album arrived in pristine condition

About Horizonsmusic

Online Retailer of music of vinyl records, based in London, United Kingdom, we specialise in all forms of electronic dance music, including drum & bass, jungle, dubstep, house, techno and breakbeat.

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