Inpost Reviews

Empresa de Paquetería Europea | InPost

inpost.es
3.62
131 reviews
Great Rating
Based on 131 user experiences

Rated 3.62 out of 5 by 131 Happy Customers

44.3%
15.3%
13.7%
11.5%
15.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 131 reviews

The majority of reviews for Inpost are highly positive, with customers praising the service as easy, fast, and reliable for both sending and picking up parcels. A significant number of negative reviews detail specific problems such as missing packages, delivery delays, poor customer service, and issues with locker locations or PIN codes. Positive feedback consistently highlights the convenience and efficiency of the service, while negative feedback focuses on operational failures and communication issues.

What customers love
  • Quick pickup
Common concerns
  • Package lost
  • PIN code issues
  • Wrong location

Last updated 3 weeks ago

C

Minor problems with the sending

Minor problems with the sending PL after closing the box with the package inside and after confirming in the app that the package is in the bo the status In the app it was still open the box send out the package It took almost two days to solve it But after that everything went smooth Thank you
N

Sending my Vinted packages with inpost

Sending my Vinted packages with inpost always is super easy The drop off points are closed The only thing that could be improved is that I don t need to print the shipping label
H

The delivery time was 7 times longer

The delivery time was 7 times longer than the 1 day advertised but they got it here before Christmas just
M

Dificil encontrar los lockers

La experiencia fue positiva solo que la direcci n no indicaba que era un parking y no era facil de encontrar
K

They have many collections points and

They have many collections points and at convenient distance Tracking details are up to date I liked their service
D

It s good

It s good but very slow Don t use if you need rush shipment
M

Innovative gift ideas and it s nice

Innovative gift ideas and it s nice that you can personalise Delivery was a little uncertain probably due to Christmas horario the aftercare service was very sympathetic when manned I would use this service again but probably at a less busy time of year
V

I like the easiness of receiving and

I like the easiness of receiving and sending the parcels However I noticed that some parcels I received have been opened or the box was damaged during shipping It will be nice if more care is taken during shipping especially fragile items
E

recieved notification that the parcel

recieved notification that the parcel was in the locker waiting for collection and the pin number to open the locker what could be simpler
M

New order system

Received my first re order today New order system worked very well Not yet returned any barrels as unfortunately you have to have a minimum of 3 empties before you can return them This effectively means you have to have 4 kegs in the house if you want continuous beer

About Inpost

Ofrecemos paquetería a más de 66.000 puntos de recogida. Nuestra misión es ofrecer un servicio de paquetería: más sostenible, eficiente y económico.

United States

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