AI Review Summary
Based on 131 reviews
The majority of reviews for Inpost are highly positive, with customers praising the service as easy, fast, and reliable for both sending and picking up parcels. A significant number of negative reviews detail specific problems such as missing packages, delivery delays, poor customer service, and issues with locker locations or PIN codes. Positive feedback consistently highlights the convenience and efficiency of the service, while negative feedback focuses on operational failures and communication issues.
What customers love
- Quick pickup
Common concerns
- Package lost
- PIN code issues
- Wrong location
Last updated 3 weeks ago
A
ANNA VAN ROY
Parcel has disappeared - Money lost NOBODY could help us
F
FREDDY HEIRWEG
2 times no delivery code received for
2 times no delivery code received for box
P
Peter Butterworth
Terrible to do long to get from France
Terrible to do long to get from France to Vilamarxant Valencia Then the package was left at the wrong offic
V
VAZQUEZ CAMPRUBI RUBEN
No recipient tracking de pedido ni sms
The staff can t find my parcel from the code given by email
C
cliente
Era un calendario de pared con fotos y
No recipient tracking de pedido ni sms de recepcionSe entrega correcto sin mas
K
Kund
The locker was not where it was
Era un calendario de pared con fotos y lleg arrugado por la mitad
S
Success
They are quick to return goods which is
The locker was not where it was intended to be in the Email I got Lockers were at floor 0 at Habaaneras Not outside of Fosters Restaurant
C
Carol Ann Leonard
Finding delivery a little slow at the
They are quick to return goods which is not good Correos don t behave like that At least after one week it can t be sent back not in few days They return goods and you have to send it back with another payment which is not fair Apart from that there rate are good and delivery is on time
N
Noo
It would be nice to get a notice when
Finding delivery a little slow at the moment maybe it s because it s the start of a New Year as normally it has been much quicker
B
BERNARD SHEPPARD CAPURRO
very good usually but not always
It would be nice to get a notice when the shipment is arriving My kind neighbours got it so no problem but to be able to pick a time when it is convenient would be great