Kimberleycaravans Reviews

Annual Caravan service

Excellent service Felt very cared for as a customer nothing was too much trouble Cannot fault anything Just so pleased we chose to do business with Kimberley If you re thinking of buying a caravan or getting into camping in any way I cannot recommend Kimberley high enough

very helpful and friendly

Annual Caravan service all work competed well van available to collect as promised Helpful staff easy to deal with as excellent team

Excellent Service

very helpful and friendly did not feel pushed at all and after purchase they take you through the whole caravan and show you how everything works this was excellent for first time buyers no faults at all

Swift Sundance motorhome

Bought a swift Icon 2 caravan from Kimberley Darlington back in April had excellent service back then On a recent trip came across a slight issue so my husband rang them to ask for advice We decided to call in on the way back to our storage facility to address the issue this is why we bought locally to be fair After a welcome meal in the fabulous onsite cafe the issue was swiftly sorted whilst we waited Extremely impressed Definitely deserve a 5 review for our super service

Very knowledgeable and patient

There s no hard selling you look around and if you see what you like then the staff will explain everything how it all works matt was very helpful and professional at his job he then left us to decide if it is what we wanted that s what made our decision to purchase the swift Sundance and we are very pleased with it and the after sales team are very helpful well done to all the staff at kimberly ivan della

we discussed out needs with the advisor

we discussed out needs with the advisor and he set us up with just the right motorhome for us he explained what would happen next and the home would be ready in a few days time for us to begin using everything was done and completed in a timely fashion to suit us mre than happy to recommend

Used caravan warranty claim

The defective bathroom tap was acknowledge by the customer service team Following me sending Kimberley a service record carried out by a certified agent locally to me A new one was ordered and sent to me in the post No qibble at all Very cheerful and helpful team - well done

Just collecting our new Swift Kontiki

Just collecting our new Swift Kontiki 894 from Kimberley in Darlington We were given a very fair deal all of our questions and requests have been dealt with professionally From David who dealt with the sale and went above and beyond Andy the sales manager the excellent admin team Benson who has just given a very thorough handover and the boys in the workshop who have made sure everything was fitted how we wanted it thankyou so much for all your efforts it s very much appreciated Looking forward to lots of adventures in our lovely new motorhome and will certainly be back in the future if we are in the market again

I sent a review this summer and my view

I sent a review this summer and my view of the teams performance then was clearly up held with similar competence and friendly performance this time