Lottie Reviews

The UK's Best Care Homes, Home Care & Retirement Homes | Lottie

lottie.org
4.63
84 reviews
Excellent Rating
Based on 84 user experiences

Rated 4.63 out of 5 by 84 Happy Customers

71.4%
23.8%
2.4%
1.2%
1.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
C

Very informative and a good start to

Very informative and a good start to gathering information for my father Thank you
K

She was incredibly helpful in a

She was incredibly helpful in a stressful situation I am hoping we can find a solution for my mother Thanks
A

Very helpful and gave me some very

Very helpful and gave me some very useful information regarding my situation Was polite friendly and assuring through out our conversation
L

Brilliant service

I spoke to Kate at Lottie - she was very knowledgable and empathetic to my situation She offered detailed advice then followed up with an email with further details within about 30 minutes of my original call The information I ve received will help me move on further to sort out care I also know that Katy will provide any further assistance I need
L

Lottie seems credible trustworthy

Lottie seems credible trustworthy I searched the website after hearing the founders speaking on radio 4 The Joe reached out after I contacted some homes via their website He also sent other useful info on deferred payments etc However in the end due to lack of finances I am now in talks with an other home not registered on Lottie Nonetheless good service from lottie
J

Great service and delivery of training

Great service and delivery of training
C

So very helpful

I don t think that Lottie could have been more helpful they went out of their way to find solutions to our care issue
R

Quick response

Quick response caring experience and timely advice Have yet to check out recommendations but pleased to see the care agencies are vetted
B

At a time of crisis in dealing with the

At a time of crisis in dealing with the complex situation of funding carehomes Hannah at Lottie s has been absolutely invaluable with her knowledge advice Thank you so much You are making a difficult time much more manageable
P

Amy care expert

Amy was empathetic very informative and helped ease our anxiety enormously Lottie is an excellent organisation and Amy mirrored that Thank you

About Lottie

Lottie is a free service that helps you find the UK's best care homes, home care and retirement properties near you.

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