


Based on authentic user experiences
Ali Edmond
6777 reviews
N/A
9 months ago
This company are misrepresenting the
This company are misrepresenting the garments they are selling by showing images of clothes that look nothing like the ones the customer actually receives You think you are buying well-made well fitting clothes with excellent fabric choices and finishes when in reality you get something that looks the total opposite of that I m currently in the process of seeking advice from my lawyer to try and get back the money they have stolen from me PLEASE PLEASE PLEASE do not purchase anything from this company and tell all your friends and relatives about them incase they fall into the same trap
Helen Stewart-Cox
6777 reviews
N/A
9 months ago
Avoid this vendor
Avoid this vendor It s just a fake shop front for cheap clothes sent direct from China with a terrible returns policy The item I order was an autumnal burnt orange and the item I received was literally fluorescent orange Ridiculous You have to post items back to China at your own cost for a refund Terrible - I wish I had resisted that impulse purchase
Florence
6777 reviews
N/A
9 months ago
If I could give 0 stars I would
If I could give 0 stars I would DO NOT PURCHASE ANYTHING FROM THIS SITE Slow delivery and extremely cheap looking poor quality shoddy goods Nothing at all like advertised Return process although advertised on site as stress free is NOT You have to print out your own return form and return to CHINA track and trace which is extremely expensive all at your own expense as it is NOT covered by the company They obviously try to make this as awkward as they can to deter you from returning Only wish I had checked this company out before I purchased a dress I have learned my lesson never again
A Kljutic
6777 reviews
N/A
9 months ago
Luna London Bomia London DO NOT BUY FROM THEM
DO NOT BUY FROM THEM Now trading under new name - Bomia London Luna London and Bomia London are both fake Waiting for refund more than two months
Florence
6777 reviews
N/A
9 months ago
DO NOT PURCHASE ANYTHING FROM THIS
DO NOT PURCHASE ANYTHING FROM THIS COMPANY TOTAL SCAM I CANNOT BELIEVE I FELL FOR THIS IF YOU PURCHASE ANYTHING FROM THIS COMPANY YOU ARE THROWING AWAY YOUR MONEY I HAVE TRIED TO RETURN A DRESS THAT WAS NOTHING MORE THAN A CHEAP RAG RETURNED IT EXACTLY AS I WAS ADVISED AT MORE COST TO MYSELF TRACK AND TRACE NOW ADVISE IT IS BEING RETURNED ALTHOUGH IN CHINA AS CUSTOMS WONT ACCEPT IT NOW MY LOSS WITH THE POSTAGE IS OVER 60
Jane
6777 reviews
N/A
9 months ago
Ordered 2 dresses for my holiday didn t
Ordered 2 dresses for my holiday didn t come till I returned home Both dresses too big and such poor quality I need to return but after reading these reviews I don t hold out much hope I will stop the payment on my credit card if I don t hear anything I ll keep you updated DO NOT USE THIS COMPANYQuick update I returned the items to China by royal mail cost me about 19 signed for 12 days later still stuck at customs
Katherine
6777 reviews
N/A
9 months ago
This company is a fake and a fraud
This company is a fake and a fraud Do not buy from Luna London Stores They products are copies of high quality pieces made in cheap material direct from China You will be unable to return any unwanted goods unless you post to China
Claire Burton
6777 reviews
N/A
9 months ago
Agree with other reviews
Agree with other reviews i ordered a jacket from Luna London which is actually CHINA a cheap terribly made scruffy rag arrived which resembled nothing like the photo I wanted to return it and i find out at a cost of 60 which is the same as the item i bought Emailed the company who said its my fault as i agreed to this when i checked out
Emma Wevers
6777 reviews
N/A
9 months ago
Anyone who has been scammed
Anyone who has been scammedDo a charge back with your bank I did that and they accidently sent me an email from another scam clothing website when I said never heard of you they emailed again from luna London same message I ve told them they are scammers and I won t engage with their nonsense
Netta Horesh- Reinman
6777 reviews
N/A
9 months ago
Paid for a bag no receipt no bag- is it a fraud
I paid for a bag and delivery long ago didn t receive a receipt for the payment and didn t receive the bag Before payment they answered my questions quickly after payment they don t answer me I m afraid it s a fraud and don t know what to do in order to receive back my payment Does anyone have an idea for me