Lycamobile Reviews

Goedkoop internationaal bellen, Sim Only Deals, Prepaid Simkaart

lycamobile.be
3.80
116 reviews
Great Rating
Based on 116 user experiences

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Rated 3.80 out of 5 by 116 Happy Customers

51.7%
17.2%
7.8%
6%
17.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 116 reviews

Customers consistently praise Lycamobile for excellent, patient, and helpful customer service, with many specific agents named for quick and effective support. A recurring theme is successful number recovery and assistance with SIM, bundles, and plan issues. Some reviews highlight problems with data, activation, and billing, but are often resolved through support. Responses are generally described as fast and reliable. There are also repeated complaints about unclear pricing, auto-renewal issues, and technical bugs affecting service and payments.

What customers love
  • Excellent customer service
  • Fast response time
  • Helpful agents
  • Number recovery
  • Clear explanations
Common concerns
  • Unclear pricing
  • Auto-renewal issues
  • Data not working
  • SIM problems
  • Billing errors

Last updated 2 months ago

N

Excellent support with Kris ID number

Excellent support with Kris ID number 30215 from lycamobile All my questions were answered regarding my new lycamobile SIM card order
A

The customer service is very good

The customer service is very good It s a great service experience from Drex at the Lyca Mobile customer support
K

Emma helped me to navigate on

Emma helped me to navigate on registration of the SIM card She was patient and supportive
I

Waiting for solution

My problem was not solved but the employee tried everything and forwarded my case to the technical department Now I need to wait Ash ID number 38752
I

I have received informative feedback

I have received informative feedback from Tristan of Lycamobile whose ID number is 30130 He was ontime quick and helpful Thank you Tristan
D

Thanks to Drex for the perfect service

Thanks to Drex for the perfect service that he gave me about my new e sim Belgium card
B

Good customer service from Drex

Good customer service from Drex Helped me with me order
S

Good customer support

I called the customer care service to swap my mobile number and Kyle was really helpful in guiding the process and getting the request done quickly Appreciate the support
S

Great interaction with Joy

Had a great interaction with Joy Understood the issue and solved it right away So so helpful and enjoyable when someone knows what they are doing Thanks Joy
L

thank you very much for your services

so here I wanted to recover an old number that I had I contacted the Lyca service via their site I chatted instantly with Joy I am very happy it happened quickly it s smooth I highly recommend thank you again times Joyce

About Lycamobile

Lycamobile België biedt gratis prepaid simkaarten met goedkope nationale, internationale gesprekken en; data plannen. Bestel uw pay as you go simkaart of herlaad online om SIM-aanbiedingen te ontvangen

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Frequently Asked Questions

Lycamobile Belgium is a provider of prepaid mobile solutions for residents and travelers in Belgium, operating under Lyca Mobile Belgium BV (company registration BE 0797.315.848). The service is built on the Telenet/Base network, offering reliable 4G and 5G mobile data and calls. Lycamobile offers prepaid SIM cards and eSIM options as a flexible alternative to traditional contracts, with no credit checks or long-term commitments required.

You can purchase a prepaid SIM card or eSIM directly through the Lycamobile website at lycamobile.be without visiting a physical store. Orders can be placed online, and the SIM can be activated quickly for immediate use.

Lycamobile allows you to top up your balance and manage payments online through your account or via the Lycamobile app. Accepted payment methods are typically displayed during the checkout process, and transactions are processed securely.

Yes, Lycamobile offers a mobile app available for iOS and Android devices. Through the app, you can view usage, invoices, set up balance reminders, top up your balance, renew bundles, and manage your account.

Lycamobile offers a range of prepaid bundles, including plans with 40GB and 100GB of data at fixed monthly prices. These bundles are designed to be budget-friendly with transparent pricing and no hidden fees.

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About Lycamobile

Lycamobile Belgium offers prepaid mobile solutions for residents and travelers across Belgium, operating under Lyca Mobile Belgium BV with company registration BE 0797.315.848. The service is built on the Telenet/Base network, delivering reliable 4G and 5G mobile data and calls. The store presents prepaid SIM cards and eSIM options as a flexible alternative to traditional contracts. There is no mention of credit checks or long-term commitments, and orders can be placed without visiting a physical store. Users can manage their account, top up balance, and renew bundles through an online account or the Lycamobile app, which is available for iOS and Android. The platform also allows users to view usage, invoices, and set up balance reminders. A central feature is the range of prepaid bundles, including plans with 40GB and 100GB of data offered at fixed monthly prices. The website highlights competitive call rates to countries such as India, Poland, Nigeria, Bangladesh, Italy, and Germany, which may be appealing for international communication. The service emphasizes transparent pricing, describing the offerings as budget-friendly without hidden fees. Lycamobile includes EU roaming in its packages, allowing use across Europe for calls, texts, and data without additional charges. This makes the service particularly relevant for travelers who need connectivity in multiple countries. The ability to activate a SIM quickly and start using data is frequently mentioned, supporting convenience for last-minute needs. The website also provides resources such as a FAQ section, guidance on choosing the right bundle, and a blog with updates on mobile data trends and offers. Customers are encouraged to refer friends, and there are options to manage preferences and unsubscribe from communications. Overall, the platform positions Lycamobile as a choice for flexible, network-based mobile services in Belgium and beyond.