Lycamobile Reviews

Jessica helped in solving my issues and

Jessica helped in solving my issues and she is just amazing in providing me the solution she is very patient and helpful

Jannet was really helpful in doing my

Jannet was really helpful in doing my esim swaps

SIM card registration fixed online

I had an issue with SIM card registration I got help from Lycamobile online chat in minutes

Maybe the best online help experience I had

Jessica was so polite and helpful She took a time to patiently help me got through my problem with detailed step-by-step guidance

Acee helped me to reconnect my phone

Acee helped me to reconnect my phone Took only 5 min I really appreciate her quick response

Quick respond of answering bundle problems

The agent helps me check the bundle on my sim-card because the Lycamobile app and web shows the bundle inactive

Jessica is wonderful

Jessica helped me a lot with my problem She was patient enough to understand the problem and offered multiple solutions Thank you Jessica

Transfer to new number was easy

Had lost my phone and had a spare Lycamobile SIM card laying around It was quick and easy to activate the new SIM and transfer the number with the help of Kiran It was easy even though the new SIM card had to be registered with my ID as it is in Sweden now with the new law Didn t to go to the shop to get a new SIM card Thank you

The chat with the Lyca Mobile agent Lina

The chat with the Lyca Mobile agent Lina was very good because she was able to help me out with the problem i had with the SIM card

Compliment for Exceptional Customer Service from Sandra at Lycamobile Help Desk

I am writing to express my appreciation for the excellent customer service provided by Sandra I recently contacted your help desk to inquire about the status of my SIM delivery and Sandra was the representative who assisted me Sandra was extremely helpful knowledgeable and responsive She quickly understood my concern and efficiently provided all the information I needed to track my order I was impressed with her professionalism and willingness to go above and beyond to ensure my satisfaction I wanted to thank Sandra for her outstanding performance and let you know that she is a valuable asset to your company Her excellent customer service has made my experience with Lycamobile a positive one Please pass on my appreciation to Sandra and recognize her for her exceptional service I look forward to using Lycamobile s products and services in the future Best regards