Manchesterairport Reviews

The airport today was very well

The airport today was very well staffed From checking in to boarding the plane everything went very smoothly Staff at security were all very helpful and pleasant Hardly any queuing at security Restaurants well staffed and quick service Everywhere was very clean and tidy Well done

Terminal 2 is Terrific

We went from Terminal 2 in May to Tenerife Used the premium car-park which included fast track brilliant Terminal 2 is great really posh loads of cafe s bars shops etc Staff are very nice and everything is spotless Fab

Very good service from ABM

The Special assistance team ABM Term 2 MIA are just what the doctor ordered everything went according to plan as per pre booked assistance with Jet2 The checking assistant at the ABM desk was very efficient and welcoming as my wife was using our own mobility scooter she did not need help through to security which was a breeze going through at the gate we were met by ABM staff who made sure the Scooter was taken to be loaded by Jet 2 ground staff so all in all a great experience from ABM Just to make anyone aware it is far better to book assistance ASAP to avoid delays on the day of departure

Disabled assistance was great

Disabled assistance was great helped me through the whole process without panicking and made my experience a nice one through customes and control helping me to the plane and got a lift for me so I could stay in my wheelchair and be with my family your not the first one on the plane but you are the last and it so much easier no rushing about 15th Aug and 22nd Aug 2023

Brilliant service from ABM Host AMIR

Brilliant service from ABM Host AMIR HUSSAN it start our holiday stress free fun and with easy he couldn t do enough for us along with his personality wow i wish i could have taken him on holiday with us this guy is a credit to the airport my mother is wheelchair bound and i myself have mental health illness anxiety being a big problem my mother hasn t tavelled in over 10 years and lost her husband to cancer in July we nursed him at home as per his wishes we where travelling to crete to see my sister her family and for mum to meet her first great grand daughter for the fist time who was born over a year ago this holiday had to go smooth much to our amusement things went alittle wonky how do i get suitcases mum in wheelchair walking frame to J2 desk no worries out of nowhere came Amir to ave the day he just step in helping to us to desk even took us to check special assistance nd o scan for our walking frame Add to that we laughed had a joke or two he really put us at ease extremley helpful and he knew nothing of our problems and how important this holiday was THANK YOU AMIR HUSSAIN you are a star

Easy Flight

Special Assistance by everyone Helpful Considerate by all But special Praise for Ms Debbie Broad Needed Help Received more than I could wish for

Perfect Experience Again

Early morning flight with TUI Parked in T2 West i ve used all the multi-stories easy to find and access signs all over the place on where to park and where the terminal is Got ALL of my things out of luggage which need to be screened at security but was sent through the new scanner where everything can stay in your suitcase This new scanner is probably the best invention ever for stupid people who can t read or understand instructions This scanner means you have to stand in the body scan thing and use the new shoe scanner too I d never used this part of security before but you know what it took about 60 seconds to complete from start to finish after simply listening to instructions I even had a laugh and joke with the lovely security staff while doing it briliant T2 has ample seating so pleanty of places to sit and the free WIFI signal was great too Chilled for abit then went to the gate Job done

Every workplace needs a Val

After what felt like an eternity on a flight from Istanbul and having undergone surgery few days before I was weak nauseous and just fed up We landed at terminal 1 and waited for everyone to leave the plane so it was easier to manoeuvre through the airport We left the plane to groups of workers who stood and spoke to one another my mother had both mine and her luggage and was struggling we was approached by one lady Val Morris she asked me if I was ok As she could see I was struggling with the pain She got me a wheelchair she took the luggage from my mother and wheeled me through the airport through passport control and out to the disability car park where my relative was to pick me up I could not praise this women enough she didn t need to do what she did but she did Thank you so much for helping us Val What a credit to Manchester airport you are