Netflorist Reviews

Shop At SA’s Best Online Florist & Gift Company | NetFlorist

netflorist.co.za
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers frequently praise Netflorist for fast delivery, efficient service, and high product quality, with many highlighting promptness and careful packaging. Conversely, recurring complaints focus on expensive pricing, delivery delays, incorrect or damaged items, and poor communication. While many orders are executed smoothly, there are notable instances where expectations were not met, affecting overall satisfaction.

What customers love
  • Great product quality
  • Careful packaging
Common concerns
  • Expensive pricing
  • Incorrect items
  • Damaged goods

Last updated 2 months ago

A

Ordering process was plain and simple

Ordering process was plain and simple Making payment was so quick easy and painless Thank you Netflorist for delivering the order right on time and keeping me updated throughout the whole process You are awesome
D

More than Satisfied

From the joyful little emails to the amazing packaging of their gifts along with the small details in between I am truly satisfied for the wonderful service they provide - I ordered my Husband s Birthday gift and received it the next day YOU can Choose when you want it delivered I fully recommend NetFlorist when you want to spoil a loved one or yourself Netflorist Senderofsmiles
M

26 July 202226 July 2022 Exceptional customer service both gift wise and the whole process The order was confirmed as soon as it was placed late last night and packed very early this morning

26 July 2022Exceptional customer service both gift wise and the whole process The order was confirmed as soon as it was placed late last night and packed very early this morning just after 6 00 am and already delivered just before 10 30 am this morning What a special day both to myself and for the friend who s birthday it is today and for whom this very nice and special gift was in-time delivered to make her day even more special thank you so very much
M

NetFlorist cares

NetFlorist is simply amazing and will go beyond all expectations to make sure that their delivery reaches the hands of that special someone My sister had to be relocated after her discharge from hospital and the address was not the same as the one I had sent to NetFlorist for her get-well token What shocked me was that the driver rerouted and made certain he found her and delivered it to her What a smile it brought to her face THANK YOU NETFLORIST
M

Spreading the happiness

I received a get well gift from a customer It was so unexpected and special - I decided to pay it forward and arrange flowers for my aunt Thank you to Net Florist for exceeding my expectations Friendly helpful service not to mention the free vouchers Thank you so much for making us girls feel so special Next is a bunch of flowers for my mother in law xx
B

I had difficulties completing my latest

I had difficulties completing my latest online order Harold was not playing ball I called the line and Tumi processed the order over the phone within a few minutes Maybe you should consider changing her email address from temp
C

5 star stellar service from the

5 star stellar service from the ordering process to the delivery process You made my experience as a novice online shopper very simple and easy The flowers were fresh and presented in a beautiful manner I would suggest that the font size in the free card be increased as it was a bit tiny and almost illegible But I would give my experience a 10 10
I

Best customer experience

Saw the ad on Facebook and realized what a great gesture this would be for my Aunt She received her flowers a few hours later and immediately called me up to thank me and said she will make a special prayer for me kindness spreads fast What makes me want to use this service for more is not because I got a discount on my first purchase and will be getting another on my next It was the greatest personalized service I ve ever received from beginning to end Even the voice prompt felt welcoming and left a smile on my face and the fact that it was my first time on your site but was super easy to navigate select amend and checkout In a nutshell I felt valued thank you
E

I love your hip and happening site and

I love your hip and happening site and even when what I want is not available you seem to find me something similar Thank you the flowers I send are for everyday special per or more recently for people who are hurting and just a small effort to make them feel better when I can t be with them Thank you Elna
E

NETFLORIST ROCKS

Thank you Netflorist for making Sharon s milestone bday extra special with the prompt delivery on her bday The Roses looked beautiful from the photo she sent us The wide selection of flowers and great prices makes ordering from Netflorist a pleasure

About Netflorist

We're South Africa's largest, sameday gift and flower delivery e-commerce site. Get your favourite gifts & flowers by ordering online today.

United States

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