Netflorist Reviews

Shop At SA’s Best Online Florist & Gift Company | NetFlorist

netflorist.co.za
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
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AI Review Summary Based on 140 reviews

Customers frequently praise Netflorist for fast delivery, efficient service, and high product quality, with many highlighting promptness and careful packaging. Conversely, recurring complaints focus on expensive pricing, delivery delays, incorrect or damaged items, and poor communication. While many orders are executed smoothly, there are notable instances where expectations were not met, affecting overall satisfaction.

What customers love
  • Great product quality
  • Careful packaging
Common concerns
  • Expensive pricing
  • Incorrect items
  • Damaged goods

Last updated 2 months ago

F

Happy FriYAY Yet another absolute

Happy FriYAY Yet another absolute fantastic service by the Netflorist team made everyone so happy and birthday extra special Thank you so much Netflorist for goung the extra mile Well done keep it up your doing great keep smiling and keep shining
T

Wonderful experience

I am down under in Australia and i must say my experience dealing with Netflorist has been such a oleasure The range of choices the manner in which everything was handled and the fastest delivery service was truly top notch Very well done to everyone involved I am so impressed and would highly recommend Netflorist
M

Not Worth it at all

Firstly it was delivered to the wrong address a day later I received my gift which looked like they retrieved it from the previous person unfriendly delivery person who just shoved the thing in my hand I had to ask him if he was from Netflorist and who knows what he said on his way to the car I suppose that s why the gift was delivered to the wrong person
T

Service excellence for sure

Wow my purchase was more beautiful than expected and elegantly boxed as well The pride and care taken to make this experience memorable is so evident I didnt know what to expect with regards to the wrapping as this will be personally gifted to a friend Thought i would have to rebox and rewrap as i am a bit of a perfectionist lol but i guess so is NetfForist Thank you Netflorist
C

I have used Netflorist for a number of

I have used Netflorist for a number of years and I have always been super impressed with their service - they always do what they say they are going to do I left it a bit late to send my elderly mother some Christmas flowers but ordered them online at 0645 this morning and they were delivered in Fish Hoek before lunch today Fantastic Thank you
S

Reaction of the 6 year old

Seeing a 6 year old in tears for her precious gift whilst she is not well is something that will stay with us forever wish we could share the video The question was how do we help from Abu Dhabi to make her feel better We found Netflorist to make it happen Thank you for your prompt services it is highly appreciated Calvin and Samantha
G

Amazing and great service the best you can get

I have been using Netflorist for years now excellent service and they always ensure that my orders are sent to loved ones Lots of specials when you re subscribed with your email Internet glitches there and there resulting missing payments or delay with delivery however the staff are always on point to ensure that the gift gets to your loved one in the end Love their lingo always cracks me up
M

I purchased online and asked for a gift- potted orchid

I purchased online and asked for delivery Everything was like clockwork my daughter received her beautiful gift of potted orchids and was amazed with the presentation There were too many gifts to choose from but this was the one we knew our daughter would love There were no delays or problems Well done Netflorist awesome service Will definitely recommend anytime
C

Netflorist met the challenge with flying colours

I set Netflorist a real challenge as I asked for a bottle of pink champagne to be delivered the next day to a fairly obscure place in Kwazulu Natal South Africa during working hours leaving them less than 24 hours to organise it Communications can be extremely difficult in that part of the world due to technical and language miscommunications but I sent a prayer with my order and waited with bated breath I ve just had an email saying my recipient signed for her gift at 17 31 today I am over the moon - and I suspect she is too Thank you NetFlorist You rock
M

delivered perfectly on time

delivered perfectly on time - a wonderful company to do business with - there were three different items and all were delivered to my daughter on her birthday

About Netflorist

We're South Africa's largest, sameday gift and flower delivery e-commerce site. Get your favourite gifts & flowers by ordering online today.

United States

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