Netflorist Reviews

The gift ordered looked nothing like the one that was delivered I do understand the ads are display only But when we order online means that I am not close enough to the person to deliver something to make them feel special Then to see a pic of what was delivered is not comforting The person receiving it feels oh ok I was thot of but not that special The person ordering feels disappointed that she could not put a smile on her mom s face and lost the opportunity to make her mom feel special on a day that she would have celebrated her 50th wedding anniversary

The only thing that was wrong is that I ordered the gift for 22 June Only at about 17 00 did I received an email stating that you cant deliver the gift You knew the whole day it wont be possible Why wait so long before notifying me But thank you to the driver who worked so late in the evening to deliver your stuff

I am disappointed that my order was only delivered the next day despite ordering in advance It was even more disappointing that I received an email stating that the recipient had received the gift when in fact it was not the case I subsequently received an email today stating that the gift was in fact delivered today NOt pleased at all

My gift was delivered on a wrong date It was reported on Saturday morning that it was being released from lost items only to find out on Sunday that it wasn t release as the consultant said they would I am really not happy with the service I recieved Imagine receiving a father s day gift the next day more especially for a first time father

It was extremely frustrating being presented with gift options and added extras to add to my gift only to find out that the product was unavailable in the area I was delivering to I probably tried to check out over 20 times I would suggest you ask me for the delivery address and date upfront and then ONLY show me gifting options and added extras that are actually available for delivery

I am most upset and not happy that the delivery did not include my name or the full wording of the card text I had put in on the website It was extremely embarrassing that the recipient had to ask a number of people if the arrangement was from them before finding out that I was the sender This is not acceptable as these were sympathy flowers and the family had enough to deal with without worrying about this

The doughnuts looked squashed into the box The icing was completely melted It looked untidy as a gift I was not pleased with the gift

4 small rosebuds was in there expected all roses to be almost the same size made the bunch look odd

I ordered roses to be delivered to my wife s work and it was only delivered to her last night at our home This was not what I paid for else I could have bought flowers myself at any florist and take them home with me to give to her I wanted it to be a surprise at her new job work place to be on her table

Update The gift was collected from NetFlorist and I received my refund The lady that helped me was very efficient and responsive However I have now also found out that because I am buying from Australia outside of South Africa I am being charged R400 more something that I was not aware of Shame on you Been a loyal customer for years Absolutely disgusting with my delivery and your service I sent my mother a birthday gift that cost me R1749 It was pictured as this beautiful arrangement with an orchid planted in a glass vase However what my mother received was a very sad orchid who s leaves and crown were covered in soil this kills the plant due to rot when we went to uncover the leaves and crown we found only one leave and that someone had deliberately cut the crown off This plant will die very soon because of that When I spend that kind on money I expect that the plant will have what it needs to survive This is disgusting You are ignoring my emails which have photos as evidence Extremely disappointed NetFlorist Please feel free to contact me as I would like a refund