Netflorist Reviews

Expensive with poor service don t rely on them for special occasions Rather support a local business directly The company is definitely going down over the years

My boyfriend ordered me roses and they were delivered on Saturday 2nd November 2024 its been 3 days 5th November and majority of the roses are already dead I made sure the roses weren t in the hot sun and I gave the roses water these roses did not go without water once and in 3 days majority of the roses are dead You spend so much money and its such a terrible experience and feeling to see You can buy a bouquet of flowers from any other shop and they ll last about 2 weeks maximum It s honestly so pathetic I would not bother buying from Net Florist

Terrible terrible terrible to say the least I spent so much of money for someones special 80th birthday and when the flowers were received it was old and leaves were eaten up and dry absolutely disgusting and disappointed its not the first ing time its ridiculous I am very upset Definitely not worth buying from here what so ever i will never recommend anyone to Netflorist and i will never purchase from them ever again

The worst experience ever After spending almost R5000 they did not deliver on set date a Friday All was rescheduled for the Monday today The recipients SUPER excited awaiting their gifts GUESS what Netflorist can now only deliver TOMORROW or so they say I do not believe a word Their response by phone and via WhatsApp is completely different and DON T try to ask for a manager If I have to Harold s smirky false telephone answering message once MORE At the moment I m holding on for the operator Oh wait they just cut me off again

I had placed two orders for my girlfriend and another one for the boss Imagine Netflorist swapped the flowers and the messages between these two recipients and never fixed Imagine my girlfriend s boss reading my love words They have really invaded my privacy So disappointed

I am totally disappointed in Netflorist service it is pathetic You can t get hold of anyone Whattsapp service is just as pathetic Numerous attempts were a total failure Never ever again I will use Netflorist or recommend it to my friends or family Melinda084 628 0251

Poor service Parcel was not delievered on the correct day There is no one that can assist Everyone is very busy

I am devastated Some time ago I ordered flowers for my mother s 80th birthday on 13 Jan 2025 On 13th Jan 2025 in the afternoon I got an email from Netflorist stating that no delivery would take place They said I could have my money back This may be my mother s last birthday I am beyond devastated They have let down my poor mother and myself a long time south african client who lives abroad What a total disgrace Do not trust these people with your precious family members or with your money What a shame and a shambles DISGUSTING Update No refund from Netflorist yet-and it is now 23rd January Refund not yet approved Stay away from this company

I am unimpressed that they continue to send me unwanted spam emails despite having unsubscribed on multiple occasions over a period of time

First of all I put an order through and it was supposed to be delivered on the 29 01 then they emailed me to say I never added a name for the box for the plant that I was purchasing but at checkout there was no option to do this and they never instructed me to add one at checkout anyway Then one day after the expected delivery date they email me again to say that the plant that I have ordered is not even in stock anyway will I choose something else So now 2 days later and no gift has been delivered for my Grans birthday I then reply saying what is the point now and I would like them to give me a refund and no one replies to my email at all I then contact their chat support and all they can say is - I will receive a refund within 3-5 days Well it is now 4 days later and my order is still showing as preparing order - we are getting your gift ready for delivery What a complete disgrace this company is I have never known anything like it