Ouhlala Reviews

Luxury Lingerie, Swimwear & Nightwear | Designer Lingerie - Ouh La La

ouhlala.co.uk
3.56
139 reviews
Great Rating
Based on 139 user experiences

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Rated 3.56 out of 5 by 139 Happy Customers

42.4%
14.4%
14.4%
14.4%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 139 reviews

Customers frequently praise Ouhlala for its wide range of quality lingerie, fast delivery, and helpful customer service. Many also note the high prices and occasional stock issues, including delays and missing items. Overall, the experience is positive but not without some drawbacks.

What customers love
  • Great product quality
  • Helpful customer service
  • Excellent range
  • Beautiful packaging
Common concerns
  • Expensive pricing
  • Stock issues
  • Missing items
  • Customs fees

Last updated 2 months ago

A

Good experience

Everything arrived nicely presented Took a little time not surprising considering it shipped from overseas Very pleased
W

I was looking for a particular swimwear

I was looking for a particular swimwear company and model of swimsuit and was delighted to find it on Ouh La LA s site And even happier when I could find one the right size And then to have it delivered within a few days was fantastic Thank you
K

Great customer service and incredibly

Great customer service and incredibly efficient delivery and returns - many other stores could learn from you And as for the bras- perfect
P

Empreinte Pretty Bra

Great service good price quick delivery
J

Excellent service

I ordered a bra I saw online a repeat buy I d had previously from another online store The manufacturers said it wouldn t be in stock until October but Ouh La La got it early and sent it straight to me by first class registered post so I had it for my holiday Excellent service and thank you Ouh La La
Y

The delivery went smoothly

The delivery went smoothly but the package was not sealed at all and anyone could open it which felt very unsafe The goods are still of good quality and I will continue to buy good underwear here It is recommended that the packaging be stricter for long-distance overseas shipments
C

Easy website lovely personal care

Really easy website to navigate Delivery was really speedy contents beautifully wrapped with the nice touch of a personal message Thank you
B

Very happy customer

Sturdy box survived the brutal international mail delivery in record flooding rains Grateful for such excellent protection of underwires Bras arrived nestled in pretty tissue paper in perfect condition were even nicer than the website pictures Tracking helped me keep an eye on their progress Repeat buyer here I ll be back
F

Fantastic service

I have purchased lingerie items from Ouh La La several times and always found their prices to be very competitive My recent purchase of a matching and pants set required items to be ordered from the manufacturer It was also in a colour which is not easily available Nothing is too much bother for the staff they are happy to help The communication is excellent Highly recommended
S

Carefull with prices

Some of the items for sale on the website were advertised for free when ordered they tried to charge items were a long time coming and the postage was overpriced However the one item that I paid full price for did fit well

About Ouhlala

Ouh La La stocks the finest luxury lingerie, swimwear, nightwear and more. Find your perfect style from designers like Empreinte, Lise Charmel & Chantelle.

United States

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