Papajohns Reviews

Pizza Delivery & Takeaway Near You | Papa Johns

papajohns.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

RatingFacts is an independent review platform and is not affiliated with Papajohns (papajohns.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers frequently praise Papa John's for its excellent customer service, fast delivery, and tasty pizza, with many highlighting the friendliness of staff and quality of food. However, recurring complaints include cold or late deliveries, poor value for money, and issues with order accuracy and substitutions. Some reviews also criticize the pricing as expensive and note inconsistencies in product quality, such as soggy or underwhelming pizzas. Overall, sentiment is mixed, with strong loyalty among some patrons but growing frustration over service reliability.

What customers love
  • Excellent customer service
  • Tasty pizza
  • Friendly staff
  • Hot food
Common concerns
  • Cold deliveries
  • Expensive pricing
  • Missing items
  • Poor value

Last updated 1 month ago

G

Delicious meal

Delicious meal old hand always great from Italy good good pizza
E

Chewy Pizza

Ordered from our Bexhill branch service very good arrived on time very polite and friendly delivery guy unfortunately did not enjoy the pizza etc the pizza base was to chewy and so was the garlic strips apart from that they have a good selection of sides etc just need to sort out their Pizzas
T

Can t tell if they got my order wrong

Can t tell if they got my order wrong or that s how the pizza is supposed to be A lack of any proper topping Pot luck with every bite
D

Often good deals

Often good deals Yes not the greatest amount of topping but my local are friendly Feel the overall rating on here is not justified in my view as a lot worse out there
G

Papa Johns cheatza

1 hour 15min waiting time from order to delivery Pizza warm but not hot Meat feast was not as meaty as previously Also double pepperoni I don t think so a bit disappointed really
B

Paying for extra toppings and I get the

Paying for extra toppings and I get the same as the usual amount Not calling for a new one as I am starving but it happened before Not happy Money out of the window
L

Papa johns used to be good

Papa johns used to be good but had it a few times recently and you set the delivery for ASAP and took over an hour and a half absolutely ridiculous phoned them and said its on its way I think they forgot about it so took another 15 minutes and it was cold
A

THE EXPERIENCE CHANGED

we have ordered many times from papa johns it was excellent but this time the pizza arrived cold with basically no cheese and a tough very chewy dough
J

Just ordered first Papa Johns in 10

Just ordered first Papa Johns in 10 years plus I m afraid I ll be going back to Dominos Just went standard crust like I always do at D s But it was far too thick All base and couldn t taste anything bar the dough Won t be having it again
D

Why do delivery drivers not deliver correctly

Why do the delivery drivers not want to deliver to the front door They ring you to say your foods outside then expect you to go and get it You order a take out to be delivered to your house not to the nearest spot near your house

About Papajohns

Treat yourself to a delicious Papa Johns pizza, and browse our range of sides and desserts. Available for delivery and collection.

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Pizzahut
3.59 (140) · pizzahut.com
2
Topspizza
3.25 (52) · topspizza.co.uk
3
Papajohns
0.00 (0) · papajohns.qa
4
Dominos
0.00 (0) · dominos.co.uk
Looking for Papajohns alternatives? We've ranked 4+ similar companies by reviews.
View All Alternatives