Papajohns Reviews

Pizza Delivery & Takeaway Near You | Papa Johns

papajohns.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
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AI Review Summary Based on 140 reviews

Customers frequently praise Papa John's for its excellent customer service, fast delivery, and tasty pizza, with many highlighting the friendliness of staff and quality of food. However, recurring complaints include cold or late deliveries, poor value for money, and issues with order accuracy and substitutions. Some reviews also criticize the pricing as expensive and note inconsistencies in product quality, such as soggy or underwhelming pizzas. Overall, sentiment is mixed, with strong loyalty among some patrons but growing frustration over service reliability.

What customers love
  • Excellent customer service
  • Tasty pizza
  • Friendly staff
  • Hot food
Common concerns
  • Cold deliveries
  • Expensive pricing
  • Missing items
  • Poor value

Last updated 1 month ago

K

Always Delicious

Reading all these extremely negative reviews for Papa Johns across the country it doesn t reflect the experience we have as a family I always order from Sevenoaks branch hubby collects Bonus points always added we re vegetarian and the range of veggie pizzas ordered are always delicious If they re a little cool when hubby arrives home I pop them in the oven for a few minutes to warm threw still extremely tasty as are the leftovers We ve used this branch for around 4yrs hubby says staff are extremely helpful polite and pleasant
M

Excellent

No complaints Papa Johns Bracknell Swift delivery of online order Pizza base is softer than other brands so is more pleasant to eat Toppings are just fine I ve often ordered Papa Johns pizzas without any problems It s a good pizza delivery company I m surprised at some of the complaints which are probably the exception rather than the rule
J

I have ordered 4 times recently from

I have ordered 4 times recently from Papa John s Maidenhead Placing an order and paying is easy Each time the food is prepared quickly There is a link so the customer can track where the order is at any given time The food has arrived promptly It has been very hot and delicious with plenty of toppings The latest delivery from Maidenhead branch came to me via Habib who was friendly and courteous Excellent food and excellent service I strongly recommend it
E

I loved it

enjoyed it very much pizza and most definitely oreo bites are to die for I recommend going here either to the Bearwood Stourbridge or Bromsgrove branch They delivered my food within 20 minutes after my call it tasted amazing I will definitely come back
C

Best pizzas in town always on point

Best pizzas in town always on point They never ever deliver on time always says 20 mins and takes an hour of more but I really don t care it s always the best pizza every time very consistent and well worth the extra waiting time
G

Meet West Ealing branch - fantastic customer service

We had the best experience at papa johns in West Ealing and it was all down to the person that took our order and contacted us about delivery - Meet
A

Happy Customer

We are regular customers of Papa John s Norri from the Kings Heath branch is a fantastic delivery person -- he has such a wonderful personality We always look forward to his deliveries The orders are promptly delivered and the food is still piping hot Great service as always
S

Amazing service

Amazing service had meat free pizza was really tasty big shout out to m Asif top guy so friendly and a credit to the company
L

Tasty pizza and lots of vegan options

I love pizza and Papa Johns is my favourite They have a good selection of vegan pizzas and I always take advantage of their offers using the app
K

Very large order

Massive order for our team working the weekend as a treat Delivered within an hour food was lovely especially the Philly cheese pizza great service from the Livingston store Will order again

About Papajohns

Treat yourself to a delicious Papa Johns pizza, and browse our range of sides and desserts. Available for delivery and collection.

United States

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