Petdoctors Reviews

They did nothing to help my cat but probably helped cause him to die

I took my beloved boy cat into the vets they had prescribed two tubes of liquid Gabapentin having not weighed my cat for a year now my cat went into a stupor with all the signs of Ataxia brought on from gabapentin he had never had the liquid only pills All the vet said was he was very high and seeing Dragons and said we may have given him to much Not reassuring they gave the cat a blood panel and a injection for arthritis ignoring the fact he had not drunk liquid for 12 hours and could not stand up at all and was shaking and laying on his side trying to walk even though he couldn t get up it was brutal to watch my beloved pet act like that and to have no support Also the vet should have known Gabapentin can cause Ataxia and even if he had liver or kidney issues this was not the state he should be in as it only takes 12 hours to get out his system I was told the second dose was safe to give him but it must have done more damage pet doctors did nothing to help the state he was in and just carried on like nothing was wrong I feel like Pet doctors just did not care about my cat after my pet urinated himself at home and still could not walk I took him back in and he was put to sleep this should never have happened if they had treated his Ataxia Pet Doctors still charged for the blood panel and arthritis injection on my insurance even though the blood panel was never done and we never found out about the injection helping because he died 4-5 hours after it was administered I feel like they left my beloved cat to die and did nothing to try and save him Apart from the diagnosis of seeing dragons and admitting they gave him to much The staff there have always been top notch I will say that apart from one member of staff who accused me of not paying when my pets ashes were picked up a very upsetting moment and not one where you have to defend yourself about payment which had been made the day my poor little cat died but At least the kind staff sorted things out and explained that the person being rude was a new to the practice still not an excuse really when someone is grieving a beloved animal Avoid pet doctors like the plague all they want is money and they don t seem care about your pet and their vets don t seem at all on the ball I had a locum tell me my cat had a tumour in his mouth once and was going blind that all turned out to be twaddle when I saw a proper vet not the one that I still believed helped my cat on his way to his death I may add Oh and don t ask to speak to the Veterinary manager I never heard as thing never received a letter they said they sent me and frankly thought over such a sensitive subject they could have bothered to make a phone call I have left this vet and now moved on I suggest other people thinking of using them read these reviews its not people in grief lashing out its a list of genuine issues with what feels like a run down business struggling to get decent staff

Not about my pet but my daughters

Not about my pet but my daughters Pet doctors keep get her dogs prescription wrong They write it out she sends it off goes to collect it and they ve not got it as they ve said prescription is wrong Pet needs it as it s for his seizures My daughter has to keep driving there which cost money getting the prescription which cost money sending the prescription off which cost money you can t keep doing it Why can t they get a simple thing right

If you value your pets life do not take

If you value your pets life do not take them to pet doctors I took my beloved labrador to them for a bad cough they asked me to leave her while they sedated and x rayed her when I collected her later nothing had been done other than prescribe he anti inflammatory tablets Two days later she was still coughing but when I phoned up I was told they were to buisy and I would have to bring her in two days time for a xray I took her in at 10 o clock and at five phoned to ask progress to be told she hadn t been seen yet i pointed out that by then the dog had not been fed for 24 hours and was probably traumatised 30 mins later they phoned me so say the dog had died while they were looking down her throat Pet doctors are only interested in making money and the animals welfare is secondary It is obvious that the nurses are dedicated but the few vets are straight out of school and the ethos is let s make as much money as we can

Awful company

Awful company I have had a few bad experiences from them as they misdiagnosed my dogs leg problem which they suggested needed to be amputated They have tried to defend themselves by saying they advised me to get a CT scan and i said no as its the most expensive CT scan i have found on the island but i went to another vets on the island who said they were 99 sure what the problem is without a CT scan and now my little pup still has his leg The pet doctors and still demanding 150 from me even though i have had these issues and the money is for flea treatment and jabs which shows that they only care about money Avoid this company there are much better vets in newport which actually care and are better priced

Dog collapsed but fobbed off

Dog collapsed called them About as much use as a chocolate teapot Fobbed off with no solutions Wow caring Nah just after money

PetDoctors are a CVS corporate that are about money not animal welfare

This review is for PetDoctors Newport Isle of Wight Our experience with PetDoctors Newport Isle of Wight stretches over 10 years Initially great But unfortunately under CVSVET ownership went from a 4 star business to a 1 star if that Our beautiful goofy girl required TPLO surgery and we decided to go for a brilliant specialist vet in the Wye Valley PetDoctors staff not their vets I believe decided to punish us and by implication our puppy-girl by withholding medication I have a massive email trail that documents this PetDoctors IoW TPLO costs are 250 more expensive than can be found elsewhere Xray costs are 7 times more than elsewhere and have been offered when they are not appropriate When someone loves their pet and particularly when they have fully covered insurance they will sign off the vet advised treatment This is something that corporate vet business s prey off and thankfully the CMA are investigating My advice for what it s worth is find a good local independent vet

I would give a zero review but I can t

I would give a zero review but I can t we had the healthy pet club for a new pup but after 6 months the practice closed down and the closest one was 20 miles further which is not viable They are demanding we pay the whole contract out even though the practice has gone which isn t there customers fault the manager at the soham branch is rude and sarcastic and by the sounds of it has never been to manager school and should not be in that position Use the vets at pets at home more professional and a lot cheaper with our charging different amounts depending what vet are on their shift BE WARNED STAY WELL CLEAR

Avoid unless you have all day to sit

Avoid unless you have all day to sit around Waited over an hour n still wasn t seen so we left and will be putting all of our animals under a different vet We also waited over an hour for them to bring out cat out after she was spayed A friend of mine got a solution for his cats eyes cost him 29 turned out to the saline Years ago tried to charge me for putting my cat to sleep It had been run over and died I was happy to pay the cremation fee but she wasn t put to sleep so I refused to pay that bit Broke my cats toe getting her our of a cage a few years ago too Only interested in money

Over charged by pet doctors

I had a appointment with pet doctors this morning for my ageing dog and feel I was over charged My dog is old and had a sore eye the vet I saw was very nice and she put some eye drops in his eye and wrote a prescription I was presented with a bill of 171 97 Are pet doctors putting profits before welfare off our pats What do you think