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Reviews
3.62
5-star
45.45%
4-star
15.15%
3-star
10.61%
2-star
13.64%
1-star
15.15%
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Neil Dayus
N/A
6 days ago
Simple and Efficient online buying
Asif couldn t have been more helpful from start to finish everything was laid out plainly no surprises or unexpected extras even a video tour of the car to give it the once over The car was delivered on a low loader and the delivery was great I was kept updated on ETA and everything was generally hassle free and simple A great buying experience that would encourage me to buy online again
Andrea Henney
N/A
6 days ago
New name but still the great service
After coming to Reed Autos for the last 12 years I was a bit sceptical about coming now that they were Ponka I had nothing to worry about Customer service is still at the forefront of their business From first enquiry to actually getting the job done Adam Glen and Chris have been amazing Their customer service is second to none There have been a few changes since I was last at the garage and the service department is now in a nice new building it does need finishing though as no coffee machine or fancy artwork but the service that you get is still excellent Nothing is too much for them I would highly recommend Ponko to anyone
D A McMillan
N/A
6 days ago
Excellent from start to finish
Having to return a mobility vehicle due to my husband passing away I was put in the daunting position of finding a car I found what I liked with Reed Autos they being in Cambridge and myself in Lincoln no problem for Reed all the departments got together and within days I was all done and dusted Delivery at the end of the week I cant thank them enough for the efficient and professional way they all went about things plus the kindness and understanding at the loss of my husband Thank you Reed Autos for a great job done
K Khan
N/A
6 days ago
Great Teamwork
I ve now been in my wonderful Stinger bought from Reed Autos for couple of weeks the best car ive had coupled with great customer service is making me feel like this was the best business ive done this year You get to know a company once there is an issue not when all goes smoothly my car was not able to collected as i desired and was made to wait Upon collection Sonny and his team were professional courteous throughout and able to handle smoothly any issues leaving me a happy customer Many Thanks guys
Jack
N/A
6 days ago
Helpful and informative
Everyone at Ponko was exceptionally helpful in getting my car fixed especially Steve who helpfully explained to me what the problem was and how it had been fixed
Peter williams
N/A
6 days ago
Went to Ponko yesterday with an odd
Went to Ponko yesterday with an odd request needed to find out a measurement from a car they had in stock Made it clear i wasn t buying A smart and pleasant young man spent time finding the vehicle in question with his tape measure in hand he found it amongst the vast collection of different cars and gave me the dimensions He went over and above to help me My impression of the company was good reception area clean and tidy and when you drive past you don t realise how big the stock is For anyone looking for a used car its definitely worth a look Didn t get the mans name but once again i thank you
Kelly Yarwood
N/A
6 days ago
Good experience purchasing my Audi Q2 from Ponko
I had a good experience buying my Audi Q2 from Ponko James was really helpful and I never felt pushed or persuaded into buying the car and also part exchanging my Audi A1 I highlighted a few defects I wanted repaired before buying Q2 which were repaired as agreed and James kept me updated and sent photos over WhatsApp throughout the process Collecting the car was a smooth process and I was very happy with how they valeted the car and it was in perfect condition before I drove it away
gerard robertson
N/A
6 days ago
We want to thank Richard
We want to thank Richard ASAP and James absolutely brilliant welcoming friendly staff made it such a pleasure to buy our car from there thankyou for your hard work
Daniel Reilly
N/A
6 days ago
Ponko were superb from start to finish
Ponko were superb from start to finish Freddy handled the finance agreement perfectly but what stood out for me the most was the unbeatable customer service delivered by Richard on front of house His welcoming personality and comfortable conversation made the whole process easy He is a credit to the company and irreplaceable
Lauren
N/A
6 days ago
Good impression
Was going to buy a car with reed auto Put down a deposit Unfortunately circumstances changed and could no longer get the car we were interested in They were really understanding and refunded the deposit instantly Also when asking for more information on the car and the body work they happily helped out by doing a video of the body work before we decided to travel Great experience will definitely use these in the future if looking for a new car
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