Powertoolsuk Reviews

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powertoolsuk.co.uk
3.51
131 reviews
Great Rating
Based on 131 user experiences

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Rated 3.51 out of 5 by 131 Happy Customers

41.2%
13.7%
15.3%
14.5%
15.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 131 reviews

Customers report fast delivery, good product quality, and excellent service, including competitive pricing and helpful staff. However, issues include expensive or unexpected delivery fees, poor packaging, and instances of receiving wrong or damaged items. Some negative experiences stem from delayed deliveries, out-of-stock orders, and inadequate aftersales support. Overall, the service is generally positive but marred by occasional logistical and fulfillment problems.

What customers love
  • Great product quality
  • Helpful customer service
  • Competitive pricing
  • Easy ordering process
Common concerns
  • Poor packaging
  • Wrong item sent
  • Delayed deliveries
  • Out of stock items

Last updated 2 months ago

C

2 days from purchase to delivery

Very good service Delivered fast and efficient Very good on price
B

DeWalt item ordered and delivered within 2 days

Good price speedy delivery and reasonable carriage chage What s not to like
C

Great price and delivery was excellent

2 days from purchase to delivery and great communication throughout couldn t ask for more than that
S

Good price

No initial advice on delivery only a message to say it wouldn t be happening But next message did advise date and time and this was adhered to Price was the best one offered and ordering was easy
M

very good services but the packing is

Good price fast dispatch perfect item as described experience totally ruined by parcel force incompetent delivery service Can t fault power tools UK directly thumbs up
G

The delivery arrived quickly but not

very good services but the packing is very poor
S

Very good

The delivery arrived quickly but not only to me at the post office because the courier did not want to deliver to me he wrote with no one was there cctv did not register anything without hope courier company Parcelforce
M

Simple process

Very good and competitive pricing
J

A good product DeWalt drill

Simple process Good price Fast delivery Plenty of products Pleased with service
G

The service was very efficient and the

A good product DeWalt drill good price and faster than promised delivery Only 4 stars as there was no user manual included which I had to get via google

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