Ramp Reviews

Ramp Network | Web3 financial infrastructure | Buy & sell crypto

Crypto ramp.network
3.54
137 reviews
Great Rating
Based on 137 user experiences

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Rated 3.54 out of 5 by 137 Happy Customers

41.6%
14.6%
14.6%
14.6%
14.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 138 reviews

The majority of reviews for Ramp are positive, highlighting a fast, easy, and reliable user experience for cryptocurrency transactions. Conversely, a significant number of negative reviews detail serious problems, including failed transactions, lost funds, and unresponsive customer support. Many users praise the speed and simplicity of the service, while others report high fees and poor support interactions. The overall sentiment reflects a divide between highly efficient service and instances of critical platform failures.

What customers love
  • Fast and easy
  • Simple process
  • Quick transactions
  • Secure platform
Common concerns
  • High fees
  • Slow processing
  • Failed transactions
  • Account issues

Last updated 3 months ago

A

Cannot contact Customer Support

I bought crypto on 13th March and 14th March and it s still processing I ve bought crypto using Ramp before but this is the longest it s ever taken There is also no direct way to contact customer support besides the bot and FAQs I have logged multiple tickets already It s really frustrating
K

I sent coins to my RAMP wallet to be

I sent coins to my RAMP wallet to be processed to my bank RAMP failed to process my withdrawal and said it would be up to 10 Business Days before they could return my coins because it has to be done manually It has been 14 days and they haven t returned my coins nor are the answering emails I am a verified customer and have used them successfully in the past I don t know what happened but this is unacceptable
C

I found the conversion cost to be very

I found the conversion cost to be very expensive I have used other cryptocurrency conversion platforms with more affordable prices I thought that converting without having to leave the app would be more advantageous
A

N t sure to believe them

I didnt have probl m with them from start but right now they just took my money and didnt pay me crypto right now i have a lot of problems because of them cause i cant move Home from another country And in FB i Saw a lot of people who had problems with them and some of them wait f r them money 2-12 months ITs risky
J

Technologically Incompetent

Ramp migrated my account to a foreign country so I couldn t use it They then state they cannot move accounts so cannot move it back Will not delete my data You would hope crypto companies would have a proper understanding and full control of their IT systems You would also hope they respect privacy Not so for Ramp
C

Avoid if you are looking for fast

Avoid if you are looking for fast transactions They randomly asked me for very thorough ID and KYC checks and despite me swiftly providing all the required documents they took over 36 hours to process and verify me Will use other providers with tighter spreads too
C

I made two withdrawals of 15 WLD each

I made two withdrawals of 15 WLD each and only one of them has arrived I have tried by many means to contact you so that you can return the 15 WLD or deposit the money 108 it seems fatal to me that they block my account and keep my 15WLD for no reason claiming that I do not meet the requirements despite having already made more withdrawals previously Please to the entire Ramp team do me the favor of solving my problem please
R

Can t contact support

Can t contact support no news on my transactionI tried to buy crypto two days ago transaction is still processing and there is no way to contact support - I ve created a ticket which has no response and unable to create new tickets Total ripoff Need a refund
L

I want my funds back

I want my funds back My withdrawal cannot be processed as my bank do not allow overseas inward transfer of funds Customer service do not advice Update Received email reply but there is still no refund of my worldcoins Can you please expedite the process for the refund The worldcoin value drop to 0 then return me Or you can refund me the amount to my other card thanks
N

Uncommunicative

Uncommunicative poor service I attempted to change my email address and was blocked with zero response to request for help - 3 business days at this point No I m not doing your beta testing for you You re no longer a consideration for my business You have behaved poorly enough to actually incentivize a review - which I never bother with Well played Niall

About Ramp

Allow users to buy and sell crypto without leaving your app or wallet. Buy and sell crypto directly on our website.

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