Ramp Reviews

S

Stimpy

1 year ago

You might lose all your funds

I have been trying to get someone to help with a transaction from over 100 days ago I have been told it is being looked into but over 100 days has to be a record for investigating a single transaction This issue was backed up with screenshots of a ramp employee giving me directions on how to process a transaction Ramp doesn t seem to want to take responsibility for a mistake and thinks it s okay to just tell someone to wait indefinitely for them to look into it We will never have widespread adoption in web3 if this is the level of care provided to customers Who wants to risk losing everything to a company that doesn t take things seriously

C

Consumer

1 year ago

Had a 7 day delay after I used ramp to

Had a 7 day delay after I used ramp to purchase a crypto token There received the money from my account but didn t release the token The price had moved by 10 by the time they finally released the token to my account The customer service was responsive but wasn t able to give me answers as to why there was a hold up until after it was released

J

J Stuit

1 year ago

It is a good company

It is a good company the only thing is with high deposits to another bank account a lot of warnings that it feels like fraude But it really gives insecurity about the company itself It is a good thing that they check things out But back and forth from my owned accounts is a little annoying

P

Pierre

1 year ago

BNB Purchase

I bought BNB on March 28 at 9 04 a m and I still have not received them I am very unhappy with the time this is taking It is April 5 and no response from customer service following my various requests SincerelyUpdate I just received a refund of my funds because there was a problem with the transaction Customer service was attentive to my problem thank you to them

B

Bigacustomer

1 year ago

Long time to deposit in bank account

C

Chris

1 year ago

First purchase was very fast loved it

First purchase was very fast loved it next day made purchase got the success pending for a few days on my bank card then it was removed not charged no email nothing When something is pending it locks up that dollar value until cleared why did it say successful when it wasn t I will give them a try again things happen

H

Helen

1 year ago

It started well

Edit Since I notified my bank a credit is now showing in my account -- Original review It started well However I am now waiting for them to return my money after receiving the following message Your transaction was unsuccessful Unfortunately we were not able to process your recent transaction In case you have already sent your funds to us they will be promptly returned to you Promptly did not mean immediately When I tried to send an email inquiry I received a message from their server stating that I had been blocked

D

Dale Curry

1 year ago

It was a problem sending identification

It was a problem sending identification because the camera could not capture the small print on the CDL

T

Tirev

1 year ago

Good transaction but to much money for

Good transaction but to much money for it

T

The Tester

1 year ago

It worked as expected

It worked as expected However the entire process took considerably longer than 10 minutes Unfortunately the fees are quite high overall

Rated 3.52 out of 5 by 138 Happy Customers

You might lose all your funds

Had a 7 day delay after I used ramp to

It is a good company

BNB Purchase

Long time to deposit in bank account

First purchase was very fast loved it

It started well

It was a problem sending identification

Good transaction but to much money for

It worked as expected

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