Ramp Reviews

Ramp Network | Web3 financial infrastructure | Buy & sell crypto

Crypto ramp.network
3.54
137 reviews
Great Rating
Based on 137 user experiences

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Rated 3.54 out of 5 by 137 Happy Customers

41.6%
14.6%
14.6%
14.6%
14.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 138 reviews

The majority of reviews for Ramp are positive, highlighting a fast, easy, and reliable user experience for cryptocurrency transactions. Conversely, a significant number of negative reviews detail serious problems, including failed transactions, lost funds, and unresponsive customer support. Many users praise the speed and simplicity of the service, while others report high fees and poor support interactions. The overall sentiment reflects a divide between highly efficient service and instances of critical platform failures.

What customers love
  • Fast and easy
  • Simple process
  • Quick transactions
  • Secure platform
Common concerns
  • High fees
  • Slow processing
  • Failed transactions
  • Account issues

Last updated 3 months ago

D

I trying to change my dates for weeks

I trying to change my dates for weeks nowI been on phone to change Now im on phone trying to cancle as my work commitments have changed
H

Difficult time consuming not user

Difficult time consuming not user friendly not after 1 transaction its locked Why
C

Couldn t get the transaction to go through on 11 11 resulting in me buying in on 11 12 at a high price Frustrating

I could not get a transaction to go through multiple times even though my bank had approved the transaction Hence I lost out on a 10 rise in DOGE Really disappointed At least today s transaction went through
H

I have been your customer for a while

I have been your customer for a while now and have been buying tokens through you But I always find that your rates are 10-15 higher than others For eg today for 8 I got 0330 sol but with others I was getting 0361 sol but I still purchased from you Todays price for Sol is appx 210 but you were calculating at 247 Request please offer competitive rates in line with markt
L

Transaction is being stuck for hours

Transaction is being stuck for hours no way to communicate with Ramp
H

Transaction confirmed and charged but never received the crypto

I have tried to buy crypto from Exodus using ramp and even though they charged the purchase to my bank account they never manage to deposit it into my wallet The same thing has happened to me with three different cryptocurrencies and after two weeks I am still waiting for my money back It is the only network that has given me problems buying with my debit card in the USA The help service whether via bot or email does not solve the problem A disaster
A

I am extremely disappointed

I am extremely disappointed with this company I paid for a cryptocurrency exchange three days ago and the transaction still hasn t gone through On top of that I have received absolutely no response from customer support despite reaching out multiple times I ve used this service a few times before and everything was fine but this experience has completely changed my opinion Very unprofessional and unreliable I can t recommend this service anymore ID skegdaa4oz9gs4d
D

I signed up to ramp about 2 weeks ago

I signed up to ramp about 2 weeks ago verified my account when I tried to fund my wallet my payment isn t going through Sent an email got 2 different answers I try to purchase any crypto from ramp then the ramp site just freezes
L

Fast transactions but high fees

Fast transactions That s OKBut high fees compared to others If you want to invest more than 5k they holding your money for days and asking for source of incomes Which they accept or not The live chat is not that good The live agent cannot answer to anything cannot tell you anything cannot help you in anything Just the usual stuff
S

You might lose all your funds

I have been trying to get someone to help with a transaction from over 100 days ago I have been told it is being looked into but over 100 days has to be a record for investigating a single transaction This issue was backed up with screenshots of a ramp employee giving me directions on how to process a transaction Ramp doesn t seem to want to take responsibility for a mistake and thinks it s okay to just tell someone to wait indefinitely for them to look into it We will never have widespread adoption in web3 if this is the level of care provided to customers Who wants to risk losing everything to a company that doesn t take things seriously

About Ramp

Allow users to buy and sell crypto without leaving your app or wallet. Buy and sell crypto directly on our website.

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