Renthero Reviews

Rent Hero – Helping Expats Get A Fair Deal On Their Lease and Deposit

renthero.dk
4.47
74 reviews
Great Rating
Based on 74 user experiences

Rated 4.47 out of 5 by 74 Happy Customers

81.1%
6.8%
1.4%
0%
10.8%
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F

Rent Hero helped us to reduce our rent

Rent Hero helped us to reduce our rent and to get a back payment for the past rent deposit and prepaid rent Alex was always very helpful when we had questions about the case and our rental situation It was also nice that he always replied quickly 4 5 because in the end we had to spend more time and energy than we have expected Rent Hero was also very transparent from the beginning on and we never had the feeling that they want to push us in any direction Overall it was really nice to work with Alex and Rent Hero and we are happy with the result and the settlement we achieved with the landlord
K

Satisfied with the service

I am satisfied with the service Easy and clear communication fast and effective service Team was helpful and flexible with pro-client approach We closed the case very smoothly Fee rather high but compensated with fast and good service on my own I would not have time not the knowledge and the process might have taken longer
J

Won the case

Submitted a case to Rent Hero which got in my favor after almost 2 years pandemic helped In general the experience is great Alex explains in detail what he will do in advance and what can happen next My case had to go to court and I got to say that when the lawyer got involved then I understood some previous decisions and why we are moving to court My experience with Rent Hero and based on other friend s cases with them is that everything goes smoothly until your case goes to court Then it s up to talk with a lawyer Rent Hero takes care of that and Rent Hero goes silent here It s always a bummer having to deal with another entity when you started everything with Rent Hero Nevertheless still recommended
W

Partner in a long journey

A legal conflict regarding rent reduction is typically a long journey and Alex and the renthero team have guided us through this process We were always able to count on them and we would have not achieved a success with out them I would recommend everyone to commit to this process and use the team of renthero
K

Excellent service advice and results

We were super satisfied with the work of Rent Hero and recommend it wholeheartedly As international renters we discovered that we were paying way too much rent but had no clue how to deal with it Upon several referrals from danish friends we asked Rent Hero for their help We couldn t be more satisfied with the result We got both the monthly rent and deposit reduced substantially and were paid back what we had paid too much Alex and Mads were very friendly effective trustworthy and accessible and provided great advice along the way If you re paying too much rent for your rent-controlled apartment Rent Hero is definitely the place to go for effective legal help
J

Great company and service

Alex has provided great services and his model help me saving rent as promised I can only recommend anyone to use his services
S

Highly Recommended

Me and my husband can only highly recommend Rent Hero Services From the first contact with Alex the whole process was very smooth friendly and pleasent We were explained from the beginning what are our options and recommended the best approach to take After 6 months of paying overprices rent we moved out of the place and Alex with Mads helped us to retrospectively get the overpaid money back In the end we came to a settlement with our former-landlord very fast so the whole action took only around 2 months
M

They live up to their name

On moving out our landlord attempted to keep a hefty portion of our deposit We contacted Rent Hero for support and advice The reviewed our case went thoroughly and expertly through the details and handled everything from there The team contacted us regularly with updates and to provide advice that allowed us to make better decisions We are very happy with the outcome of our case and glad that Rent Hero were there to back us up We could not have negotiated the system ourselves and received the same outcome Really excellent
O

RentHero will support you

RentHero has been supporting all the way through a case for 18-20 months It is quite common to get fooled when it comes to deposits utilities overcharged rent especially if you re an expat and just arrived in Denmark RentHero will help you get things sorted out fair and square
M

Very recommended

I recommend Alex and Mads to anyone that has problems with shady landlords Not only they ensured that we got all of our deposit back but they also helped us getting back overcharged heating of which we were not aware before Besides that I also want to add that they followed our case for a little more than 2 years with great professionalism and attention I can confidently say that there is anything more I could have asked from them during this period

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