AI Review Summary
Based on 137 reviews
Customers report fast delivery and good product quality, with frequent praise for helpful service and nice notes, though some orders suffer from sizing issues, shipping errors, or damaged boxes. Many highlight competitive pricing and free returns, while a minority report poor communication, delayed or missing items, and fee disputes. Overall, experiences are mixed but many buyers renew purchases.
What customers love
- Fast delivery
- Great product quality
- Nice touch notes
Common concerns
- Wrong size shipped
- Damaged packaging
- Return issues
Last updated 4 weeks ago
S
steve
So bought a pair of redwing boots at an amazing price received them in good time but the fit was slightly off Ring the shop and explained the problem he reassured me it will be sorted so without fail sent them back and they supplied another pair within a couple of days Perfect
B
Barry J
Much like a similar review I had never
Much like a similar review I had never heard of this company before although I have visited Camden a lot so probably been In the physical store before Found them online as they had a pair of shoes I was looking for and with a very welcome discount code and free delivery i took the plunge I was NOT disappointed Amazing service hassle free quick delivery and with a little thank you note as well which is such a lovely and charming touch Any company who treats people like that gets my vote and my future custom Highly recommend them
V
Verity Barker
Absolutely fantastic service
Absolutely fantastic service I contacted scorpion regarding a change in size to my shoe order They amended the order straight away and my shoes were received the next day Could not fault the service and will certainly be purchasing from them again Also great price on shoes ordered Thank you ever so much
E
E Ezeoke
Premium Service
Nothing says classy and appreciated like a personalised thank you note I was skeptical at first because of so many scam sites Ordering was fast and delivery was even faster I used the next day delivery though the trainers arrived well packed though the branded tissue was quite rumpled collection item If I find any trainers that I am collecting or buying somewhere else and scorpion has it for the same price then I am buying at them I highly recommend them
M
mj
Extremely happy
Amazing I was sceptical at first because I had never heard of them but I am very happy Delivery was really fast and they offer free UK returns too Unfortunately I did have to return my item completely on me but I would definitely order from this business again
M
Mr N
Great service
Great service Fast delivery Quality items Will happily use again in the future
A
Alymo
Fantastic
Really impressed Found the trainers I wanted at an excellent price They were sent out and delivered quickly Will absolutely use Scorpion Shoes again First class service Thanks
C
Colin Brown
Always Great Service
I bought a new pair of Adidas for going to the football in and the service from Scorpion was once again top notch A good price available in my size and my chosen colour speedy delivery and a hand written thank you note inside Little touches like that make all the difference I will be shopping here again
J
J W
Quickly delivery
Quickly delivery Well priced trainers No problems with return
M
Michael Sweetman
Top tier customer service
A pair of boots i ordered got lost by royal mail so scorpions customer service sorted it right away by offering me a refund or replacement boots They responded to my emails within an hour pretty much I really wanted the boots so i opted for a another pair and theyve arrived promptly this time and in gorgeous condition Cant say enough good things about this company and their customer service and if my first pair happen to arrive i will genuinely return them to themselves for being so good