AI Review Summary
Based on 137 reviews
Customers consistently report fast shipping and high product quality with Silver Gold Bull, accompanied by very positive overall experiences. Conversely, recurring complaints focus on expensive premium pricing and subpar packaging or delivery practices, including issues with signature confirmation and Canada Post. Some negative experiences involve billing errors and significant delays, which have led to lost trust for a few long-term customers.
What customers love
- Great product quality
- Helpful customer service
- Easy ordering process
Common concerns
- Expensive pricing
- Poor packaging
- Billing mistakes
Last updated 3 days ago
L
Lawrence Christensen
I was a bit disappointed that the coin was not encapsulated
C
chase Jansen
Quick and responsive when it comes to
Quick and responsive when it comes to processing shipping and customer service However about half my coins were scratched and definitely not UB This is my only complaint
B
Brad B
FedEx estimate was 8 20-12 20pm
FedEx estimate was 8 20-12 20pm Showed up at 4pm Can t wait all day to sign for package Got to be a better way
T
Tight Wad
WENT PREMIUM GREEDY
Won t buy from SGB anymore due to ridiculous premiums relative to Hero Bullion and Liberty coin They used to be reasonable but now ask 84 premium on ASEs greed is alive and evidently HUNGRY They are honest and ship fast but you ll pay so handsomely that you ll be ugly by the time metal arrives
T
Tim Goldhawk
Please Don t Use Canada Post
I have ordered gold for several years In the past you have used either UPS or Purolator The package has always been delivered without issues This time you used Canada Post They first delivered it to the wrong address then I spent several days trying to locate the package It was finally delivered Please don t use Canada Post ever again They are nothing but problems
J
Jerome Laufer
Bullion was in good condition but the
Bullion was in good condition but the cr dit suisse certificat was lacking The plastic covering the bullion was torn and useless
R
Reza
Processing for first time took long
Processing for first time took long I placed order and paid for it on 3th aug And just today I received it If you can expedite your processing time you won t lose customers Thanks
W
Work Key
Buy Gold by bitcoin
Buy Gold by bitcoin the payment process is not user friendly however try 2 or 3 times the payment can be completed within the 15 minuntes requirement
M
Michel Ewert
Smooth transaction quick ship but
Smooth transaction Quick ship Would have preferred that complete tubes of coins ordered remain sealed as shipped from the sovereign Mint
M
Matt Stephens
Got what I ordered quickly no signature though
Got what I ordered quickly but mailman left package on my porch when I wasn t home without a signature It could have easily been stolen and then I don t know what would have happened
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