Sgb Reviews

Buy Silver & Gold Bullion Online | Silver Gold Bull US

sgb.co
3.60
137 reviews
Great Rating
Based on 137 user experiences

Rated 3.60 out of 5 by 137 Happy Customers

43.1%
14.6%
14.6%
14.6%
13.1%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 137 reviews

Customers consistently report fast shipping and high product quality with Silver Gold Bull, accompanied by very positive overall experiences. Conversely, recurring complaints focus on expensive premium pricing and subpar packaging or delivery practices, including issues with signature confirmation and Canada Post. Some negative experiences involve billing errors and significant delays, which have led to lost trust for a few long-term customers.

What customers love
  • Great product quality
  • Helpful customer service
  • Easy ordering process
Common concerns
  • Expensive pricing
  • Poor packaging
  • Billing mistakes

Last updated 3 days ago

A

The reason for 3 stars is because of

The reason for 3 stars is because of the courier service which was used to deliver the products The package was just thrown outside the door and an email was sent 30 minutes later that it has been delivered when no one was home whereas I was getting emails that if the package is tampered with do not accept it I understand with everything going around with covid-19 but still I feel this is no way of delivering expensive things
U

SGB needs to use a different company to ship their orders

My order was processed and shipped quickly Unfortunately UPS dropped the ball on delivery They kept trying to deliver during the day while I m at work and never left me an info notice so I could change my delivery options I ended up having to phone them to arrange to pick up my order at a local access point If the driver had left the info notice as they are supposed to I could have made the changes needed online and not had to wait 4 additional days to get my order Ged rid of UPS and use a better delivery service
J

many bad products

they have a lot of bad tarnished spotter bent scratched product and they always try to sell it and you have to go through customer support and try to give you some store credits to compensate but that leads me to buy more using the store credits and lose more big company like this shouldn t use such tricks also they remove not post reviews on their own site if they are bad reviews
D

Satisfied

I was very happy w the speedy delivery SilverGoldBull are easy to deal with An etransfer takes care of the payment and then delivery takes place in a few days I loved my shiny new stuff Even though the picture wasn t the same as on my original order I was assured that what I had received was of higher quality than what hadn t been available from my order Well satisfied
B

I Purchased 10 10ounce silver bars from

I Purchased 10 10ounce silver bars from this company I gathered my parcel from the UPS store The wife and I opened the parcel at the kitchen table and to our shock only 6 bars were sent Contacted seller and after a day they were not willing to help in anyway UPDATE After having issues with a second order customer service contacted me and resolved all issues
T

Good process but bad delivery and product

The purchase process was good and flawless but the delivery driver did not ask for a signature and would have left in front if my door and left without me checking the box for damage for the insurance purposes As well the silver and its packaging was not in the best of condition with one of the bars tainted and maybe showing rust and considering the premium for the silver that was not appreciated
D

I am not a fan of Canada Post

I am not a fan of the Canada Post for delivering precious metals
G

I was extremely disappointed that the

I was extremely disappointed that the coins were not placed in a tube for storage They were scattered all over the box For the amount of money spent over time here you would think they could add a sleeve for the coins
P

Prompt delivery

Prompt delivery Product did not come in original mint package and has some scratches
N

The issues I faced were with the

The issues I faced were with the courier Canada Post and not Silver Gold Bull but I nonetheless had to spend a week chasing Canada Post outlets to receive my order with opposition instead of help on the part of Canada Post I will gladly do business with SilverGoldBull again if they use a more reliable courier service

About Sgb

Silver Gold Bull US is The United States' leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!

United States

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