AI Review Summary
Based on 137 reviews
Customers consistently report fast shipping and high product quality with Silver Gold Bull, accompanied by very positive overall experiences. Conversely, recurring complaints focus on expensive premium pricing and subpar packaging or delivery practices, including issues with signature confirmation and Canada Post. Some negative experiences involve billing errors and significant delays, which have led to lost trust for a few long-term customers.
What customers love
- Great product quality
- Helpful customer service
- Easy ordering process
Common concerns
- Expensive pricing
- Poor packaging
- Billing mistakes
Last updated 3 days ago
M
Milla Anastasia Nuys
I ordered a collectors coin which I literally couldn t find anywhere in Europe and I m very happy with it ButI did UPS express shipping for 21 dollar on a 62 dollar order I later had to pay UPS a total of 33 dollar brokerage costs and other hidden taxes vats so on when it arrived on my doorstep which was a bit of a shocker Shipping was fast 1 day from CA to NL The ups deliverer also didn t have any change for cash with him and no atm So instead of receiving it Friday I got it Monday anyway bit frustrating eh
G
Genevieve John
Prices are fair same as others
Prices are good quality packing is appreciated It took a long time for shipping although i am using e-check which creates delays Would like if we could use something like a pay appp Zell or Venmo
M
Michael Wiseman
SGB is great Purolator - not so great
Very happy with SilverGoldBull The selection quality ordering and payment process is great Waiting around all day for a valuable shipment is not great Getting an approximate time of arrival from the shipping company is not possible We signed up for text or email updates but received none except much after the product arrived stating that the package had been delivered Last year Purolator drove away within seconds of arrival before we could get to the front door Very frustrating I must wait by the door all day according one Purolator employee In this day and age it would be easy to inform the customer when the shipment is within an hour of arrival MW
B
Bobby Hess
received the coins in a timely and
received the coins in a timely and professional manner the quality and detail of each coin was what I was looking for
G
Gary Methven
Excellent turn around
Excellent turn around Unfortunately in plastic holders that were unable to open
R
Ron
Delivery requsts need improvement
Everything about sending my order is great except for the delivery service The last 2 orders I requested no delivery notices to be left at my home and both times I still got notices left on my door I want email or text notices only and for the item to be held at the shippers location until I get home Canada post doesn t listen well to directions
S
Stephanie Birmingham
good will order again if I can
It was easy but I waited around all day to sign for the package and it was left in our mailbox with no signature required that would have been nice to know since I rearranged my whole day
F
FoxOnTheEdge
Fast and accurate
Bought the assorted random bar got my favourite on by chance Always happy with my purchases always delivered on time and fast
K
Katherine S Anderson
Great product
Whereas it took a little longer to ship than I had anticipated the overall transaction was great I do wish there were a option to opt of of a signature requirement The coin itself was very well-packaged and looks great The price was also good
T
Tony Parlee
The people that you can trust
Good service always here when they say it s gonna be here only a few days when you call them they have the all the right answers Never try to screw you around it s always good experience with these guys never know trolls I ll be buying some more Thanks Tony
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