Shopdisney Reviews

Usyally great abd 0 issues Only ever had one bad experience where I returned a 350 item with the return label provided It s now the 3rd of January and after 4 phone calls they re still unable to return my item and refuse to issue a refund or find out where it is So I will be putting in a credit card claim or PayPal claim as I ve fulfilled my obligations and the fact shopdisney uk has 0 desire to do anything constructive is really starting to tick me off They seem to waste no time in taking money but if its returning it they try snd avoid every single thing they can do However the issue was eventually resolved

Order placed on 7th November recieved in 4 seperate parcels First lot of parcels was fast delivery Second ones was a little slower and it was meant to be recieved on the 16th Came on the 17th No emails to say it was split but all arrived

I placed an order on Nov 8th used the toy Tuesday 25 off and also the free delivery code I waited a few days and my order did not progress so I contacted Disney on live chat The cast member apologised and assured me my order would dispatch soon I waited until last Friday 17th and after reading the awful trust pilot reviews I contacted Disney again by live chat This time the cast member informed me I should receive my order around the beginning of the week and said if I had not heard anything by Tuesday to get back in touch I was concerned after checking this page but sure enough on Monday I did receive a dispatch email and I have received my package today Wednesday 22nd Had I paid postage I would be frustrated as I don t think the turnaround is good enough for what they charge hence the 4 stars But just wanted to post this to give others hope regarding their orders

My parcel arrived today It took a full two weeks to come even though on my order confirmation email it said it would take 10 days to arrive Only got my dispatch email yesterday Disney are being slow at the moment due to technical issues but it does say this on the website If you order expect a long wait As long as you order early for when you need it by you should be fine