Shopdisney Reviews

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3.51
130 reviews
Great Rating
Based on 130 user experiences
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K

love Disney usually packed well and

love Disney usually packed well and delivered quickly just placed another order for my daughters birthday
M

Top service from Iriney

Ordered 3 tops 1 was incorrect so emailed and Iriney responded who has arranged delivery for the correct top Not ideal that the wrong one was sent in the first place but understand these things happen and Iriney s customer service made up for it
D

I must have been lucky

I had not looked at the reviews before ordering and I am in part glad I didn t as my item actually arrived although it took a week The only slight issue I have is that even though it is a soft toy I assumed it would come in a box not a branded plastic bag but that aside I can t complain I have had bad experiences before with Hermes but this time it arrived when they said it would however this is a Shop Disney review and to be fair they delivered in reasonable time and the item is what I wanted so I can t complain
X

My go-to Disney destination

My go-to Disney destination I ve been shopping here for over 6 years now and can honestly say I ve not had a problem The range is good the quality is excellent and it s of course official products guaranteed Dispatch times can be a bit slow but definitely a good service still My only criticism would be that they sometimes use unnecessary amounts of packaging
J

Shopping was quick and easy delivery took a while

Shopping was quick and easy delivery took a while but it was well packed
L

the future

i have ordered quite a few things with shop disney for a number of years and never had any issues The big thing which is a pain at the moment is the virtual waiting room but i have managed so far to get what i wanted - touch wood One thing i must stress Disney s huge - sorry massive mistake is getting rid of the actual shops - they will be a massive miss on the high street when the high street is literally empty as it is Not many people can afford to shop on line or even have access Not everyone has the luxury of visiting the actual parks or even get to the nearest shop that is remaining open You are spoiling that little bit of Disney magic for quite a lot of families - which is possibly the only bit of happiness they may even experience it s not the idea of shopping in the actual shop - it s seeing the disney characters all be it in a toy form and the cast members with a lovely smile the films on the screens - its just magical for that 1hr a day that makes it special for someone now it s gone
J

Excellent products but the boxes they

Excellent products but the boxes they use are really flimsy so the item I ordered arrived damaged It wouldn t take much for them to invest in better packaging to prevent this and avoid disappointing customers
E

Slow delivery

The prices are fair but the delivery is very slow if you want your product immediately then I would recommend finding elsewhere I would say that it is better going in store but due to the current circumstances i would stay at home The website is also quite slow
P

I must admit I was very uneasy about

I must admit I was very uneasy about placing an order with shop disney due to all of the bad reviews however I took a chance and ordered three Disney movies I must say I am pleased with the quick delivery I received my items within a week My only issue was tracking my order I received an order confirmation as well as tracking number but could never seem to track my order at all Just kept saying info unavailable Other than that minor issue no complaints on my end
G

I have made many orders most of which

I have made many orders most of which have been fine However just taken delivery and several items are missing I think they have been stolen in transit as the brown tape on the bottom of the box has been cut an d resealed with clear tape Unfortunately two of the missing items have gone out of stock Disney have refunded for these and are resending the other two But this is so disappointing Please ShopDisney can you make your packaging more tamperproof
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