Shopdisney Reviews

Ordered a full Minnie Mouse outfit for daughters birthday last month it arrived in a box which can be coloured in whoever packed it made the packing paper look like 2 giant roses - ended up sealing it up so the birthday girl can open the box - no wrapping paper needed It arrived in just over a week which is fine with the whole Covid issues Hermes driver didn t knock on door and put it in the green bin But that s Hermes for you I would mark him down separately Received an email from shop Disney to say it s processed and then Dispatched email too Cannot fault them Have bought from them for a couple years now always get amazing service Whoever looks after their social media replies is also awesome - last time the wrong Moana arrived they messaged back with this is what happens when you put HeiHei in charge of the warehouse which made us chuckle Would highly recommend them

After reading so many terrible reviews I wasn t expecting much Order came early everything was there and all undamaged well packaged too I had great service from this company

I ve ordered a Frozen castle and it arrived when they said it will It took two weeks but I knew that when I ve ordered it I ve got an email saying it will be late but it was only one day and I was ok with it The toy is beautiful and my little girl will be very happy with it

Brilliant fast service I made 6 orders whilst there was a brilliant discount code going around I was told they would probably be cancelled but my orders were dispatched and are on their way to me absolutely buzzing hundreds of pounds worth of stuff for a few pounds delivery on each order made my Christmas

I ordered a Thanos mug and a Groot Mug as Christmas presents but they never came in time This was not the fault of Disney but Hermes as Disney shipped the order very fast I phoned the contact centre and they were extremely helpful and said Hermes had delivered incorrectly and the person on the phone set an investigation A few online chats later and I find out that Hermes have lost my order Vivian on the live chat was extremely helpful and apologised and free of charge replacements were ordered She also changed the shipment option for free too from clock and collect to house delivery Im disappointed with the reviews as the Disney Store customer service is impeccable

I have been shopping with Disney for many years and I have had nothing but brilliant service from them I have had a couple of issues with regards to delivery in the past but every time I have contacted customer service they have been nothing but helpful They are always quick and efficient with any emails I have sent All the team I have spoke to have been polite and understanding Overall always a magical experience

I was so pleased with my order that I placed another order a few days before Christmas for items on sale expecting them to arrive after Christmas However they were delivered in two days before Christmas so I was able to give extra presents Once again highly delighted with everything

After seeing all the negative reviews I was really skeptical about buying something from here I bought a Jackson Storm remote control car for my son at a ridiculously low price thinking - well something can t be right Well how wrong was I the toy came official disney packaging the toy works perfectly and delivery was really quick - I have nothing bad to say

excellent help from Mihaela on Chat today after a parcel wasn t delivered by the courier She was able to attach a note to the delivery to ask them to actually leave it in my designated safe place rather than taking it away again and sending it back thank you shopdisney

Placed order on mon including a personalised item When I received the email saying it would be delivered today weds I was concerned that the personalised item would be blank which happened to me last year However I am highly delighted with everything and cannot believe it only took one day for them to dispatch my order and one day to deliver it Well done Disney you certainly worked the magic on my order