Shopdisney Reviews

H

Hayley B

2 years ago

The happiest place on earth

It was soo exciting receiving my parcel and seeing a picture of mickey mouse on the outside Opened the box up and the inside was decorated like a comic strip pictures of Disney What a magical touch and I love my WALL-E cup Even though I can t go to Disney right now this certainly made me feel like this is how a Disney experience would be

J

JANE

2 years ago

Excellent

I have never over many years had any problems with any orders I have placed received Always arrive on time and in good condition yes that s a novelty with Hermes making the delivery and great packaging My advice to anyone when you buy from anyone on line in stores always pay with PayPal or credit card because you then can get help if things go wrong Alarm bells ring in my head if they say we only take cash or debit card NO NO NO You have no come back I have just placed another Disney order PayPal so fingers crossed I get the same service as previously

B

Bella Phillips

2 years ago

Best customer service I ve ever had

Best customer service I ve ever had with any company I ordered a replica Cinderella journal and it came very well packed however it was damaged the gems had fallen off and the clasp was faulty I emailed them and they were very quick with their response they sent me a brand new one with next day delivery at no extra cost and let me keep the other this one arrived in mint condition Thank you disney for your excellent customer service

C

CJones

2 years ago

Ordered gifts on the 17th december

Ordered gifts on the 17th december arrived today 21st December impressed Packed very well and thoughtfully Arrived prior to expected delivery date with Evri Contacted disney store to ask whether likely to arrive before xmas and had a prompt response from customer services Many thanks excellent service

2 years ago

Couldn t fault customer service was

Couldn t fault customer service was fantastic Order Christmas gifts for my little girl when the package arrive it was open and smashed to bits and the driver laughed at me I noticed the princess dress was missing I was gutted as I new this would make her day on Christmas I message Disney and the customer service I received was fantastic offered a refundOr replacement straight away with express delivery Never had a problemWhat so ever thank you so much Saved me buying another one and losing out on money especially while on may leave

A

Ann Cummins

2 years ago

Have just received my order 3days early

Have just received my order 3days early Minnie mouse housemates adults and child Minnie mouse plush you quality is superb thank you disney

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Chloe Bowden

2 years ago

Replacement toy

I bought a buzz lightyear toy which sadly stopped working 3 months later I contacted Shopdisney UK via their online form and they emailed me back within 30 minutes letting me know they were sending a replacement next day delivery Very impressed with the speed of response and the lovely message I received

C

Cristina

2 years ago

Quick delivery in time for Christmas

Quick delivery in time for Christmas Product arrived safely packaged and intact especially as some items were very sensitive Great quality and overall the best place to buy from In a world of counterfeits and shady websites when in doubt always go to the original and Disney is no exception Thanks for making the perfect Christmas gift and a happy memory for my daughter

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B Wood

2 years ago

Honestly don t understand where all the

Honestly don t understand where all the bad reviews are coming from Shop here regularly and never had an issue Received a faulty item yesterday emailed them and received a response a few hours later A replacement was sent out the same day and original delivery costs refunded too Can t fault them

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steph clarke

2 years ago

Christmas items

Treated myself to a Christmas Spirit Jersey Minnie Ears and Shopping bag My items arrived on time via Evri with no problems used my 15 off code only thing that was annoying was that click and collect wasn t available for my order I will differently order again soon

Rated 3.51 out of 5 by 130 Happy Customers

The happiest place on earth

Excellent

Best customer service I ve ever had

Ordered gifts on the 17th december

Couldn t fault customer service was

Have just received my order 3days early

Replacement toy

Quick delivery in time for Christmas

Honestly don t understand where all the

Christmas items

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