Sleep8 Reviews

Sleep.8 Stores in London, UK

sleep8.uk
3.78
119 reviews
Great Rating
Based on 119 user experiences

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Rated 3.78 out of 5 by 119 Happy Customers

50.4%
16.8%
10.1%
5.9%
16.8%
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AI Review Summary Based on 119 reviews

Customers report consistently excellent service, with praise for delivery teams, staff knowledge, and product quality. Many reviews highlight fast, professional delivery and assembly, helpful and patient sales staff, and reliable communication. Some recurring issues include delayed deliveries, wrong items sent, poor after-sales resolution, and quality mismatches. Overall, the buying and delivery experience is described as seamless when expectations are met.

What customers love
  • Helpful staff
  • Professional assembly
  • Good communication
Common concerns
  • Wrong item sent
  • Poor after-sales

Last updated 2 months ago

N

Fantastic delivery service

Fantastic delivery service A big shout out to Jack and Steve who delivered our bed and bedside cabinets ensuring they were clean and safe to use We have had so many compliments about our bed and it s the most comfortable beautiful bed I ve ever had
L

Ty arran akin

My experience with sleep was tremendous my experience with ayla How are you the sales girl at the shop was top-notch 5 Star and allowed to come round to fit The bed were extremely professional courteous and all in all a five out of five rating for the whole team
C

Excellent service

Steve Jack Dayle done an excellent job Really informative really helpful Would 100 recommend Very friendly happy to answer all questions I had and show me how the sofa beds pull out Great service
C

Good job

Very quick and professional good and experienced team Great job Thanks
G

Superb Service quality

Superb quality chairs received today ordered from Bluewater branch Great service from Sam in shop down to the very friendly helpful delivery men today Will certainly recommend use again
V

Lucky sofa bed

New sofa bed delivered today from sleep8 Fantastic service delivery guys today were so friendly and helpful Assembled our sofa in no time From the initial contact with Rebecca to the delivery today she has made our shopping experience with sleep8 uk an extremely pleasant and seamless one Rebecca was so helpful friendly and super patient with me and my questions Nothing was too much trouble and she did exactly what she promised We got a super deal excellent customer service and well-made gorgeous sofa bed I highly recommend this company You won t be disappointed Thankyou sleep8
M

Hasib was excellent

Hasib was excellent He took time to listen to my issue concerning the delivered bed and with care resolved my issues as a customer He has now got me a new date for sleep 8 to attend and assemble my Sofia Bed I could not be more appreciative of this young man This is what customer service is about and his management should applaud him too
A

Loving the quality of the bed

Loving the quality of the bed The functionality of it being a bed too that easily converts is a wonderful bonus The built in firm mattress is also very comfortable for both lying or sitting down Very happy with my lucky sofa bed and feel lucky own it
A

Excellent delivery crew

The delivery crew Jack James and Jordan were very professional in delivering the massage chair The staircase is very tight but they took extra care in protecting the walls and chair Excellent service very happy Thank you
W

San Woodcock at Bluewater store was

San Woodcock at Bluewater store was really friendly and helpful He was really patient with me and showed me different types of products available I was able to choose the bed frame I wanted Sam also arrange for my refund from customer service as I didn t get to add FIRST50 code to my order Excellent customer service and great care Will always recommend the Bluewater store

About Sleep8

Sleep.8 Stores in London, UK

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