The initial representative salesman Jared was very well informed and knew his product s extremely well The company was easy to deal with and everything was laid out in easy steps from start to finish

Carolyn

2 years ago

A great experience

A great experience no pushy sales pitch just straight facts Adam patiently explained things and answered all my questions From the first meeting to installation everyone I dealt with was polite and professional Communication has been spot on The install tradies were great and had the system installed in no time

Dione Zammit

2 years ago

Awesome customer service

From the initial meeting with Nathan over the phone to the installer Daniel arriving on time all were very professional polite and was handled really well From the beginning Nathan was friendly knew what he was talking about and answered all my endless questions following up straight away and getting back to me I have not hesitated in recommending Smart Energy to my next door neighbour Thank you again for an overall amazing experience

Peter Daniel

2 years ago

Additional solar power

The salesman was friendly and explained everything well The price paid was more expensive than other options available but on investigation i found that the cheaper options were for inferior grade panels and inverter you get what you pay for as the old addage goes The installers arrived on the designated day and were efficient and obviously knew what they were doing The associated app is handy to look at and to just see how much power is being generated All in all i m happy with process

David Dianne Millar

2 years ago

Trust and satisfaction

Our first point of contact with the company was with a very pleasant young man named Dom followed by a meeting with a friendly and informative sales rep named Fazrizio sp The installation was carried out by Andrew and I am sorry that I forget the name of his coworker Andrew is a very competent and neat installer who again outlined the steps being taken to get the system up and running Overall a very good first impression of the company resulted from the professionalism and courtesy extended to us by the company employees

Michael

2 years ago

Top of the range products

Harry had great knowledge of the company he worked for and the products that were going to suit our requirements to switch to batteries

G Allen

2 years ago

Very pleased with solar purchased through Smart Energy

Adam the consultant who visited us to speak about installing solar was very knowledgeable and also great at explaining how it would benefit us He was also very honest at answering our questions We had received quotes from other companies but these had left us confused and hesitant to purchase The process was handled efficiently all the way through by Smart Energy and installation went smoothly and was completed quickly and with no fuss The installers were very professional and efficient at their jobs The phone app is useful and easy to navigate The installation was followed up through phone calls by the company to see if any additional help was needed Very pleased with the entire process

Chris

2 years ago

Rob and Sherri were helpful

Rob and Sherri were helpful courteous and professional We have an issue with shade from neighbour trees and previous solar companies even refused to come out and look Rob and Cheri came and looked at our house ran the numbers and estimated that we could achieve 20kw per day out of a 6 5kw system Only 6 1kw of panels would fit on the side of the roof chosen for the install so we went with the lesser size So far during summer we have seen daily power generation of between 15kw and 40kw from this 6 1kw system which is better than expected

Alex Currie

2 years ago

Burnt out switch

Water dripped down a pipe descending from the roof into a switch which then burnt out and so no electricity was being generated I phoned Smart Energy and after consultation they arranged to have the damage inspected the next day However they advised to turn off certain switches which I did They returned and fixed the problem so that the same problem would never occur again We appreciated Smart Energies promptness and expertise

Diana Zanus

2 years ago

The staff from Smart Energy

The staff from Smart Energy were so prompt and friendly did a fantastic job on the solar panels Nothing seemed to be any trouble for them When Eli came to see us about the solar panels he was very professional and explained every detail that was important for us to know The guys that came to connect were excellent as well I would recommend Eli to anyone who is wanting to get Solar Very impressed how the installers conducted their work

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Smartenergy Reviews

Rated 4.10 out of 5 by 103 Happy Customers

Awesome service from start to finish

A great experience

Awesome customer service

Additional solar power

Trust and satisfaction

Top of the range products

Very pleased with solar purchased through Smart Energy

Rob and Sherri were helpful

Burnt out switch

The staff from Smart Energy

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