AI Review Summary
Based on 69 reviews
Customers consistently report exceptional, professional, and empathetic legal services from SMQ Legal, with particular praise for solicitors such as Bev Kiley, Lydia Etheridge, Martin Harvey, and Anna for their expertise, clear communication, and going above and beyond during difficult cases. The firm is described as trustworthy, responsive, and highly recommended, though a minority of reviews note delays or dissatisfaction. Overall, the firm is regarded as supportive and effective in achieving favorable outcomes.
What customers love
- Professional and empathetic
- Great communication
- Went above and beyond
- Expert legal advice
- Helpful and friendly
Common concerns
- Slow case processing
- Poor communication
- Expensive pricing
- Unresponsive staff
- Incomplete reports
Last updated 1 week ago
M
Mlt1610
My duty solicitor with Lydia and she was extremely helpful and made me feel very comfortable I was very nervous and did not know what to expect I could not have asked for a better person to represent me You could tell she s very experienced and knew exactly what she was doing she was absolutely amazing And I highly recommend her
J
Joelle
A splendid mind really helpful werry
A splendid mind really helpful werry efficient
P
Peter Youart
Would use again
Never had a solicitor as experienced as Lydia She was amazing Highly recommend using this firm
T
Tom Poxon
Fantastic services from Anna in
Fantastic services from Anna in particular from the SMQ legal teamHighly recommend this client focused firm
M
Martin Evans
Fantastic Service from Andrew
Fantastic Service from Andrew He was very prompt in responding to our enquiry and very professional He gave a first class service relating to Wills and Probate at a very difficult time He held our hands throughout the process Thank you Andrew for caring
R
Ronnie Sivaprasad
Great service from Fiza
Great service from Fiza This is the third time I have used SMQ for family matters and have been extremely pleased with their service every time Fiza was very reassuring through any worries I had and she gave great advice based on my situation Highly recommend
A
ANONYMOUS
House Purchase
Bev made my first home buying experience easy and stress free Any questions I had she found the answers to She looked after my best interest through out the buying process Would recommend her to anybody buying their house
J
James
Bev looked after my first house buying
Bev looked after my first house buying experience perfectly Was there whenever I had any questions and ensured the whole process went smoothly
M
Martin Dudley
SMQ Legal are SUPERB
SMQ Legal have been superb throughout my case They put me at ease provided clear direction and always on hand to answer my queries Contactable outside of business hours Anna the Paralegal was amazing and an asset to the organisation
C
customer
Lydia from SMQ Legal
I was represented by Lydia from SMQ legal Lydia is a senior solicitor with a vast amount of experience Lydia was brilliant She highlighted all my concerns in Court Lydia talked me through the whole process of the Court proceedings I was very pleased with the outcome Thank you very much