Smqlegal Reviews

They take very long time to get my case back to court and they ask for too much information to get legal aid

If you would like a solicitors that does there job well Sadly I would advise going elsewhere My husband went to smq in 2020 after being advised they were the best He was put onto Shelby contact calls were few far between she made phone appointments with my husband but never followed through with them when he contacted smq to find out why the call appointment did not go ahead he was given various different reasons 2 different ones on the same day infact One individual from smq when he called them told him she was in court allday and then 10 minutes later another person told him she was on another call in office this happened constantly appointment would be made but never happened he was always given different reasoning and when he called to find out why the appointment was not followed but was advised his case was being handled my husband and I in the meantime kept emailing Shelby items related to the case despite the lack of contact weeks before his case was up in court He received phone call from smq to say that Shelby no longer worked there and they needed all the information for his case urgently I forwarded everything but it was a challenge as we believed when we gave it to the firm the first time it was in safe hands His case started in court not long after 2weeks and it came to light that when they accessed Shelby file on my husband case there was in fact nothing there on the drive and that was why smq needed everything resent again urgently After that my husband case started in court everything was rushed everyday we were asked for new piece of evidence items we did not have with us at the time bare in mind we lived hundreds of miles away from Oxford we could not access the items required as they were at home causing frustration we provided everything we could but the case did not go to plan and my husband was remanded in prison in July of this year Smq said they would appeal and that was the last he has heard nothing more of his appeal since then Infact since then he has tried over and over to try to get in contact with his solicitor and has had only two forms of contacts with smq one letter to say court date was adjourned and that was only after Icontacted smq to say my husband needed to speak to someone as he had no contact from smq since he was remanded and felt he was being left to rot his words and he wanted an update and needed help as he was struggling severely not knowing what was happening with his appeal and after that then one video call 4 weeks later That was at the start of august and since then he has had no contact at All I contacted smq on his behalf again and was told to pass on the solicitors number to him He has tried to contact smq through staff member only to be told someone will need to call him back which is very difficult considering where he is He has also had me forward messsges and email from him asking for smq to get in contact with him and has since then sent various letters to smq office and still has had no responses to anything He was back in court last week with no legal team and no response from smq in any shape or form I understand the barristers strikes are making this difficult but a client deserves to be treated fairly and have some contact The way my husbands been treated is truly appalling and I will now be taking it further So my advice again to anyone looking to have smq as there legal team I would advice going elsewhere

This company was a waste of time and effort They after initial contact several months ago 2023 decided not to bother with my very urgent legal request Many contacts have been made to establish why nothing has been done and why my attempts to go to law have been totally ignored Little girls supposed lawyers just did nothing and ignored everything

Saddened to say this service provided was not great Poor communication not kept up to date promises made were not kept and a report they had done had failed to ask the right questions so the report was a waste of time I have since dismissed them as my legal rep I will not use them again and cannot in all conscience recommend them 06 10 2024Well the Court refused permission to change my solictors however I have to say that the new lady I am dealing with is responsive helpful and understanding Things are starting to move forward

My appointment was cancelled twice in the past but whenever I was seen I always got a lot of immensely useful help and advice

I recently dealt with SMQ to represent me for dangerous driving in crown court on my trial date i was anxious agitated and nervous I was approached by a gentleman named Martin who was from SMQ he introduced himself to me and calmed my nerves down and I completely forgot that I was waiting for trial to be very honest the way he handled a nervous man like me was unbelievable I simply don t have the words to thank him and I would also like to thank Ms Shelby who was my point of contact right from the beginning I simply can t thank enough to both of you and I ll recommend SMQ to any one for their any legal matter

This was my first experience of any dealings with a court having no idea what to do and feeling alienated about the process i was put at ease and given good advice and help with anything i needed from start to finish and cannot thank the company enough for providing me with legal advice Mr John Skinner does his job with total professionalism

For what was an extremely difficult and emotional experience the support I had provided me with reassurance and renewed focus Having never requested legal aid before I was tentative to the experience and support of the client - I shouldn t of been it was the best choice I could have made Thank you again

Feel like I have someone who is on my side and able to help where possible with my on going case Although not had too much contact with Anna as not been really needed but when I have it is fast and helpful information and makes me feel more at easy and relaxed

I needed some advice regarding a legal issue suezanne kindly went over my documents and gave me some options for the next steps very helpful and welcoming