AI Review Summary
Based on 69 reviews
Customers consistently report exceptional, professional, and empathetic legal services from SMQ Legal, with particular praise for solicitors such as Bev Kiley, Lydia Etheridge, Martin Harvey, and Anna for their expertise, clear communication, and going above and beyond during difficult cases. The firm is described as trustworthy, responsive, and highly recommended, though a minority of reviews note delays or dissatisfaction. Overall, the firm is regarded as supportive and effective in achieving favorable outcomes.
What customers love
- Professional and empathetic
- Great communication
- Went above and beyond
- Expert legal advice
- Helpful and friendly
Common concerns
- Slow case processing
- Poor communication
- Expensive pricing
- Unresponsive staff
- Incomplete reports
Last updated 1 week ago
T
Torie
Bev is brilliant and always goes above and beyond l have bought and sold many houses and l always use Bev to do the legal work l can promise that you will not be disappointed in her expertise All the staff at the Burton office are very friendly and helpful l can t recommend highly enough
G
georgie richins
SMQ Martin Harvey - Superb from the beginning to the end
Was allocated SMQ as a solicitor firm and Martin Harvey was my Solicitor for the Oxford Crown Court From the moment I met him he kept me at ease very professional and a great character He reassured me the best he could with my case as this was the first time I had been in trouble with the police He went above and beyond and even more made sure I knew what was happening at each meeting I had with him He had me as a client for 1 5 years and he was honest with me throughout He showed compassion and empathy when times got really hard I would fully recommend Martin Harvey at SMQ whatever situation you find yourself in Through this experience not only was he a amazing professional but also a friend throughout Exceptional service there are not enough words to put into a review for this man
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Ashley Hookway
Breaks my heart to hear that This For people of all backgrounds or religions this team will give you there all
Breaks my heart to hear that This company has changed hands old school outfit Snr jnr thee best of the best father and son businesses in Burton upon Trent SMQ legal please look after this man The fact that for a very long period of time Mr R W Skinner Jnr has served myself and my family very well Speaks volumes for anyone reading this statement of truth For so many years on a wide range of issues This Man is proper family run business stock the best of the best of England Thank you sir Also thank you to the Ms Cat Ravenscroft Top quality future generation spoke on my behalf very well God bless to you all and the very best of Success Happiness and Prosperity for your futures Ps special thanks to the receptionist what a lovely woman from the second she picks up the phone Thank you again
R
Rita Englefield
martin and the crown court team help me
martin and the crown court team help me thank you so much for a good job shane king
H
Hannah Davies
Bev was absolutely amazing
Bev was absolutely amazing Answered any questions we had as myself and my husband were first time buyers Communication perfect and a very smooth experience for us Can t thank Bev and the Burton team enough
M
Mrs Wood
Respectful helpful service
Bev Lisa Laura looked after a tricky conveyancing transaction with respect and understanding Having used them before I wouldnt hesitate in recommending them
M
Mrs Sheila Dewick
Mr Harvey
During a time of my life where I was dealing with serious matters that weren t true I must say I cannot thank Mr Martin Harvey who was very supportive and honest not only to me but my family and kept up to date with deadlines and contacted me accordingly I would highly recommend SMQ Legal Martin is a very experienced solicitor who I ve had the honour to know and have nothing but the upmost respect for him and the team
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ANONYMOUS
SMQ Bedford Office
This is a review of divorce service in relation to solicitor Joseph Cox and Legal Assistant Kay Gleeson of Bedford office Joe is adept at putting out fires with a measured approach in contrast to friends reports that their solicitor s bills were higher as their solicitor often encouraged a combative ergo more expensive approach under the guise of standing up for their client Joe was responsive and professional at all times Kay was always on the ball professionally but also added an unexpected and much-appreciated human warmth and kindness in stressful times
R
Rawan Saeh
Very Good Solicitors
For the last 18months Martin Harvey SMQ Legal have been awesome I ve never been in trouble before and these were extremely helpful and accommodating My case ended today an they were in my corner 100 they were honest competent they were always in contact they are brilliant at communicating and I think the thing I must say is if your like me and don t know all these big technical words these guys were very helpful to explain in easier terms so I could understand what was being done or said Can t say I ll ever need a solicitor again but if I did these would be the ones
J
John from Oxford
Burton on Trent Office
Bev Kiley from the Burton on Trent branch acted for us in the conveyancing of the sale of our home recently Bev went above and beyond to get the sale through for us and kept us updated at all times Would highly recommend and wouldn t hesitate to use again