AI Review Summary
Based on 69 reviews
Customers consistently report exceptional, professional, and empathetic legal services from SMQ Legal, with particular praise for solicitors such as Bev Kiley, Lydia Etheridge, Martin Harvey, and Anna for their expertise, clear communication, and going above and beyond during difficult cases. The firm is described as trustworthy, responsive, and highly recommended, though a minority of reviews note delays or dissatisfaction. Overall, the firm is regarded as supportive and effective in achieving favorable outcomes.
What customers love
- Professional and empathetic
- Great communication
- Went above and beyond
- Expert legal advice
- Helpful and friendly
Common concerns
- Slow case processing
- Poor communication
- Expensive pricing
- Unresponsive staff
- Incomplete reports
Last updated 1 week ago
K
Kevin Potter
We were pleased to be introduced to Bev Kiley by Anna Platt from the Kidlington office Bev worked exceptionally well on our behalf to protect our interests We were very pleased with the thoroughness of Bev s work We would like to thank Bev and Lorna for their professionalism and support
J
James
Great people make a great company
Never been in trouble before and didn t know what to expect Any concerns were quickly dispatched as Martin Divya and the team were professional throughout They were understanding non-judgemental and compassionate throughout and Sanika and Anna went the extra mile prior to that to put me at ease and feel valued as a person Cannot thank them enough for the job they did from beginning to end
J
Jacqueline Sheppard
Huge thanks 5 STARS
Huge thanks to Vernon Sanika and the SMQ team for their dedication and expertise Vernon s extensive expertise was invaluable in guiding me through a complex legal process Sanika s unwavering support and presence at court made a challenging time much easier Their professionalism and care made all the difference Forever grateful Rawan
C
customer
Second amazing service experience
This is my second time dealing with SMQ Suezanne was absolutely brilliant from start to finish dealing with an employment issue taking away all of the stress the moment I got in touch Ignore the negative reviews - I have no hesitation in giving the strongest possible recommendation to SMQ for any legal matters
M
Martin Dudley
Wonderful help and service from SMQ
Wonderful help and service from SMQ legal Anna and other members of the team were attentive and helped me in my times of need Thank you all
A
ANONYMOUS
Everything went very smoothly and Bev
Everything went very smoothly and Bev went over and above to support and advise us throughout the whole process We had a very professional and friendly service from start to finish We could not have been in better hands and we would highly recommend Bev and SMQ
J
James
Charlotte Frizzel
Charlotte was great and as we had never had any experience going to court and because of the highly anxious state I was in Charlotte explained everything and tried to make the experience as little stressful as possible Couldn t have asked for a better more understanding person who knew exactly what the situation was and did the best for me
M
Martin Dudley
Lydia was so so kind and unbelievably
Lydia was so so kind and unbelievably understanding She made quite an overwhelming process so simple and human for me to understand A truly wonderful person and I am so so grateful for the help I received would recommend if ever needed to anyone else I know
C
customer
Prompt constructive pragmatic
Prompt constructive and pragmatic advice during a divorce process