


Cordless + Electric Snow, Lawn and Garden Outdoor Tools | Snow Joe® | Sun Joe® | Aqua Joe®
Based on authentic user experiences
Min Gao
6731 reviews
N/A
1 year ago
I would like to thank my customer
I would like to thank my customer service officer Joe Sarona for his patient answer and timely reply to my email which enabled me to solve the problem smoothly Thanks again to JOE SARONA and the whole team of SUN JOE for their attention to customers
JoeR
6731 reviews
N/A
1 year ago
SunJoe Tiller
Quick response Pleasant and efficient rep Michelle Estrera Not 5 stars bc I have to box up the entire unit including blades for the non-functional trigger switch
Richard
6731 reviews
N/A
1 year ago
my Experience
I recently ordered a water timer but not a confirmation notice and was unsure if it had been completed Customer Service Rep quickly resolved my problem and provided me a confirmation notice He was courteous knowledgeable patient very helpful It was a pleasant experience
John Hunter
6731 reviews
N/A
1 year ago
Awesome Service
I had received my new snow Joe and experienced a broken part I called Customer Support and Evelyn Cebe was extremely helpful in getting the replacement set up in less than a day I highly recommend Snow Joe for its products and awesome service by Evelyn Cebe
Daniel Lawrence
6731 reviews
N/A
1 year ago
Great Sun Joe service
Had initially ordered battery charger package that provided a tool of my choice The battery and charger came but the wrong tool was sent I reached out to customer care and worked with a great representative Julie Rebucas who was very helpful and professional Julie helped me with my concern and communication was great Very pleased and will definitely order again from Sun Joe
Deb Dietz
6731 reviews
N/A
1 year ago
Upgrading the product
So we had to return our original SunJoe leaf mulcher because it wouldn t handle the load I received a return label repackaged the mulcher and took it to the UPS store With-in two days I received a notice that the new more powerful was on it s way The promptness of the staff is phenomenal And the ease of this is incredible Thanks Sun Joe
Barbara
6731 reviews
N/A
1 year ago
Outstanding customer service from Maria Arcilla
Maria Arcilla hit it out of the ballpark Not only was she extremely knowledgeable in helping answer my questions she explained in detail what the process to replace my machine was It s hard to get good help these days but Maria Arcilla is certainly an asset to the company I would not hesitate to purchase from Sun Joe again Thank you Maria You really helped me
Arkady Akselrod
6731 reviews
N/A
1 year ago
Quick help
I have talked with very polite person from customer support team Michelle Estrera on the phone She answering all my question I am new to the SunJoe pressure washer product line Thank you very much for your help
irvin
6731 reviews
N/A
1 year ago
Ms Estrera was the best
Ms Estrera was the best as i was having a hard time placeing my order on line she was great help and i was able to complete my order The blower i had purschaed last year was so good i knew i would love the pressure washer
Ronald Unger
6731 reviews
N/A
1 year ago
mel did a great job in handling this in
mel did a great job in handling this in getting a return label to me so that i could ship warranty item back to you and getting replacement shipped