Spectrumcover Reviews

Spectrum Insurance Services | Tailored, Managed Insurance Solutions

spectrumcover.co.uk
3.80
116 reviews
Great Rating
Based on 116 user experiences

Rated 3.80 out of 5 by 116 Happy Customers

51.7%
17.2%
7.8%
6%
17.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 116 reviews

The majority of reviews for Spectrumcover are highly positive, with customers praising the service, efficiency, and helpfulness of staff, particularly Nabeela. Many claims are processed quickly and smoothly, with appreciations for communication and support. However, a significant number of negative reviews criticize the company for slow responses, claims delays, and rejecting claims on various grounds. Some users also describe the pricing as expensive and report poor experiences leading to regret or frustration.

What customers love
  • Quick claim processing
  • Fast payout
Common concerns
  • Expensive pricing
  • Claim rejections
  • Long waiting periods

Last updated 1 month ago

T

James was excellent

James was excellent my dealership it transpires bought me a 12 month policy when I paid for a 24 month James fixed it with speed and was fantastic he called me back when he said he would which is rare these days
J

Repair to alloy wheel

Very prompt service efficient and straightforward Repair to my alloy wheel was excellent completed in my drive without any problems Very pleased with result
M

Great service

Very good company and have helped out in the most essential times They are very professional and thorough I would recommend the company to others
M

Happy customer

I had a leak in the air conditioning and took it to an approved garage The warranty covered the cost which was a few hundred pounds so I was very happy in the end Recently the warranty expired and I was very happy with the service so I have signed up to a rolling monthly contract
K

Fast payout

Extremely supportive with my claim and paid out over 3500 I was really happy with the repairs provider also They acted fast with the payout and I didn t have to worry about a thing Thank you all who supported me
K

Costly claim Mercedes c

I had a costly claim on a Mercedes c class phoned the warrenty who directed me on what to do and what information they needed I went to a Mercedes specialist as it was a big job steering rack I had to pay myself and was told they would cover all cost within 30 days except a small part of the hourly rate as I selected the cheaper option Which I was more then happy with cant remember all the names but Daniel and Julie were great along with the other members of staff I spoke with I waited just over 2 weeks and received payment really happy with the overall process and so glad I had cover it s saved me big time
L

Fantastic to deal with

Fantastic to deal withI required a repair on my xc40 so glad I had cover as the part was extortionate but spectrum were a pleasure to deal with everything was sorted between them and the garage and I collected with nothing g to pay
C

Great service from ALA supporting me

Great service from ALA supporting me with my claim for the fault in my Jaguar F Pace Communication between myself and ALA and the 3rd party garage was very good All in all I ve been delighted with ALA
B

Easy to use service

I contacted the insurers who provided me with the details for the closest garage to me The garage liaised directly with the insurers to get the work authorised and I paid the excess The experience was easy and streamlined
C

Amazing

Spectrum were absolutely amazing I had an issue with a car and in turn had to cancel my policy and begin a new one The refund for what I d paid previously was in my account with a week and the whole process was so speedy Highly recommend

About Spectrumcover

Spectrum Insurance Services provides a comprehensive suite of insurance products for the motor industry, including niche sectors such as Taxi and Leisure and Commercial Vehicles.

United States

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