T-mobile Reviews

T-Mobile: Smartphones en abonnementen voor Mobiel & Thuis

2.06
36 reviews
Poor Rating
Based on 36 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
S

Perfect

Kleine probleempje perfect geholpen Keep it going guys
R

Good quality and service

Good quality and service It was disappointing that when I wanted to extend my contract and get a new phone I could not because of type of my ID card I am not Dutch but I was not informed that law changed But personnel was kind and explained that it caused a lot of inconvenience for their clients all over the country Internet speed is exceptional
G

Decent

The only reason why it s 4 not 5 is that whenever I extend my contract with T-Mobile they don t extend it from the day the previous one ended They add 2 months in between Very sketchy So I always end up with 14 or 26 month contracts instead of the 12 and 24 I sign Otherwise perfect connetion flawless Better than what I have for work with KPN Good customer service
L

I had no internet

I had no internet I called this morning t-mobile clientservice They were very friendly and helpful and repaired my internet immediately I gave here four stars instead of five because the waiting line was quite long on the phone although I called first thing in the morning exactly at 09 00 o clock
A

Great Customer Service Watch the Fine Print

I recently switched to T-Mobile from Verizon I was very happy with the information I was provided and how helpful the customer service representative I worked with was I got a great deal and had an easy transition There were a couple of things that I had to figure out on my own that their tech support was not able to figure out but they did try and they were mostly pleasant along the way I did not give them 5 stars because they advertise that you will receive a Visa or Mastercard gift card when you port over a new phone This makes it sound like you can use the card anywhere The truth is you get a store credit that can only be used at T-Mobile - which doesn t do you a lot of good if you were going to use it to pay off your device with the other carrier To me that s deceptive and I didn t appreciate it which is why they only got 4 stars
S

Reasonable price

Reasonable price Good network cover Useful app- Messed up customer service

About T-mobile

Bestel je mobiele abonnement, met of zonder telefoon, in de online shop. Ontdek daarnaast internet, TV en Vast Bellen van T-Mobile. Stel je eigen pakket samen!

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