Texas Bay Credit Union | Houston-Based Credit Union
Based on authentic user experiences
Dentraile Gordon
6742 reviews
N/A
10 months ago
This morning I had the pleasure of
This morning I had the pleasure of speaking with Dora she was very helpful and went above and beyond for me I really appreciate her taking the time to understanding my needs at the time and helping me in every way that she could Dora is amazing and I m thankful that she was the customer service representative that was assigned to me
Alicia Cardenas
6742 reviews
N/A
10 months ago
We love Texas Bay
Did a mortgage loan - this is our second property bought and financed through Texas Bay Very knowledgeable staff made the process extremely smooth and easy to navigate Would highly recommend
Tennille Handy
6742 reviews
N/A
10 months ago
Prentasha was very nice she d
Prentasha was very nice she d understood what was going on and took care of the situation with my credit card thanks a bunch prentasha assisting me
Lydia
6742 reviews
N/A
10 months ago
Highly Recommended
Marlene made my onboarding experience enjoyable She was very knowledgeable and her communication clear concise and made everything easy to understand Every staff member has been welcoming and pleasantly present with each of their guests and takes their time to fully address their needs every time I come in for services Their programs and benefits are amazing
Veronica and Christopher Padil
6742 reviews
N/A
10 months ago
interactive teller machine
I always use the interactive teller machine through the drive-through because it is super easy convenient and faster than going into the lobby I always get great customer service and it s always amazing to see a smiley friendly face on the other side of the camera 5 stars for Jeff and his team
Clifford Balcer
6742 reviews
N/A
10 months ago
Needed help
Jackie Ancira helped me out with my account to day and I just want to say she is a wonderful human being Such a great personality and attitude I couldn t have gotten a better customer service representative today Give this lady a raise
Mely
6742 reviews
N/A
10 months ago
I wanted to thank Nallely for walking
I wanted to thank Nallely for walking me through the password reset and biometrics enrollment She was patient and clear in her communication and did not mind the questions and my slow pace She was kind and very knowledgeable to my situation Thank you again for such great customer service
Candace
6742 reviews
N/A
10 months ago
Home Loan Experience
I had a fantastic experience working with Ian and Veronica I highly recommend TBCU and these two individuals for any loan needs or questions about loans Thank you so much
Paula Tammy
6742 reviews
N/A
10 months ago
They are awesome at Pearland location
They are awesome at Pearland location
M D II
6742 reviews
N/A
10 months ago
Most Excellent Service
Treva and Arthur WOW Easily one of THE BEST customer service I ve experiences I ve ever had with banking I hope and pray Texas Bay knows what they have in these two tremendous people
