Theloungeco Reviews

Fantastic service at Islington store by

Fantastic service at Islington store by store manager Knowledgable and provided a good service Very comfortable sofa and footstool chosen Initially told a 10 week delivery but notified sooner with a quicker delivery Delivery men superb and removed packaging and placed the sofa in place Removal of packaging One happy customer

Sofa in a box that fits in my flat

Unique in the Islington store was so kind and helpful I was really happy to be able to view the sofas in person - I actually ended up getting a different one that what I thought based on the website So many companies now don t have showrooms it was incredibly valuable to see the sofas in person and pick the best one for me The TLC Cubed Range is fantastic and solved my problem of living in a flat with a very narrow staircase and not being able to fit any sofa - even other sofa in a box brands The sofa was extremely easy to assemble and is comfy and looks great Delivery was offered in less than a week and the delivery people brought everything up to my flat Thanks again to Unique for your help in solving my sofa fiasca

Fantastic experience

Love The Lounge Co Their selection is huge an unreal amount of color swatches to choose from the showroom is very nice there are great deals to be found and the staff are super friendly and helpful Definitely recommend

Excellent customer service - they want to get it right

There were some challenges with our new sofa fabric they didnt fob us off Ellen has been helpful all the way through and we are looking forward very much to our replacement in 9 weeks

Ordered online

Ordered online very easy website and fantastic colours to choose from Also ordered samples which came very quickly Stool I ordered was an 8 week delivery but came after 6 weeks and a fantastic product Great quality and a good price too

Great sofa

Great customer service timely delivery and the sofa is amazing It s comfy good value for money and comparable to bigger more well known brands at a fraction of the price

Best Instore Experience

Best Instore Experience We visited Lounge Co Islington and Paulina was amazing We actually had a lot of fun Beautiful products and customer service was spot on We will be ordering soon - Thank you

Great experience from start to finish

The staff in the showroom were incredibly patient and helpful The sofa was made in quick time ahead of schedule and delivered witb great care The sofa itself is gorgeous comfortable and great quality Great experience all around

Fantastic sofa service

Great sofa looks and feels fantastic comfortable Store experience of trying the sofas out fabric swatches and ordering was also made very smooth and enjoyable by Momo the team at the Chiswick store