


Based on authentic user experiences
Natasha
6732 reviews
N/A
1 year ago
Holly Corner Sofa
I has initially seen an advert for the company on Facebook and was interested in the sofa s I had a look for local stockists and then went to see the sofa in the flesh I ordered the sofa online as I was choosing a sale fabric but was pleased that on ordering I could put the sales persons name from the stockist so hopefully they receive some commission from the sale The delivery company that they use are really great and I was kept up to date throughout the whole ordering and delivery process even when due to illness is had to delay the delivery for a couple of weeks
Natalie Barbe
6732 reviews
N/A
1 year ago
Fantastic service at Islington store by
Fantastic service at Islington store by store manager Knowledgable and provided a good service Very comfortable sofa and footstool chosen Initially told a 10 week delivery but notified sooner with a quicker delivery Delivery men superb and removed packaging and placed the sofa in place Removal of packaging One happy customer
Alexandra John
6732 reviews
N/A
1 year ago
Sofa in a box that fits in my flat
Unique in the Islington store was so kind and helpful I was really happy to be able to view the sofas in person - I actually ended up getting a different one that what I thought based on the website So many companies now don t have showrooms it was incredibly valuable to see the sofas in person and pick the best one for me The TLC Cubed Range is fantastic and solved my problem of living in a flat with a very narrow staircase and not being able to fit any sofa - even other sofa in a box brands The sofa was extremely easy to assemble and is comfy and looks great Delivery was offered in less than a week and the delivery people brought everything up to my flat Thanks again to Unique for your help in solving my sofa fiasca
Matt
6732 reviews
N/A
1 year ago
Fantastic experience
Love The Lounge Co Their selection is huge an unreal amount of color swatches to choose from the showroom is very nice there are great deals to be found and the staff are super friendly and helpful Definitely recommend
Eric
6732 reviews
N/A
1 year ago
Excellent customer service - they want to get it right
There were some challenges with our new sofa fabric they didnt fob us off Ellen has been helpful all the way through and we are looking forward very much to our replacement in 9 weeks
GMC
6732 reviews
N/A
1 year ago
Ordered online
Ordered online very easy website and fantastic colours to choose from Also ordered samples which came very quickly Stool I ordered was an 8 week delivery but came after 6 weeks and a fantastic product Great quality and a good price too
Coffee person
6732 reviews
N/A
1 year ago
Great sofa
Great customer service timely delivery and the sofa is amazing It s comfy good value for money and comparable to bigger more well known brands at a fraction of the price
Anna
6732 reviews
N/A
1 year ago
Best Instore Experience
Best Instore Experience We visited Lounge Co Islington and Paulina was amazing We actually had a lot of fun Beautiful products and customer service was spot on We will be ordering soon - Thank you
TT
6732 reviews
N/A
1 year ago
Great experience from start to finish
The staff in the showroom were incredibly patient and helpful The sofa was made in quick time ahead of schedule and delivered witb great care The sofa itself is gorgeous comfortable and great quality Great experience all around
Bradley Apps
6732 reviews
N/A
1 year ago
Fantastic sofa service
Great sofa looks and feels fantastic comfortable Store experience of trying the sofas out fabric swatches and ordering was also made very smooth and enjoyable by Momo the team at the Chiswick store