Theonlinelettingagents Reviews

The UK's Highest Rated Online Agent - The Online Lettings Agents Ltd

theonlinelettingagents.co.uk
4.27
94 reviews
Great Rating
Based on 94 user experiences

Rated 4.27 out of 5 by 94 Happy Customers

63.8%
21.3%
3.2%
1.1%
10.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
R

My property was let in days

My property was let in days The process of uploading info onto the TOLA site was easy and just as importantly the customer support was super quick and efficient right through to the signing of contacts and registering deposits And all for a very reasonable cost Don t usually give 5 stars but well deserved here
M

First class service

We had the pleasure of working with Online letting agents and we couldn t be happier with their exceptional service From the very beginning they demonstrated a deep understanding of our needs and preferences and helping to making the entire process smooth and stress-free What truly sets them apart is their dedication to going above and beyond They provided invaluable guidance throughout the entire transaction Their commitment to ensuring we were completely satisfied didn t end just there they continued to assist us with any post-transation queries and support with so much care and attention to details I m grateful for their outstanding service I highly recommend them to anyone in need of a dedicated and caring property agent who truly looks out for their clients best interests Thank you for your exceptional service
M

Top Notch Superior Service

I ve been a customer for a decade and still moved by their excellence to write rave reviews about the level of service of the tenancy team and good natured banter too Lovely people great job done every time they leave the other estate agencies in the dust don t know why everyone isn t using them
T

New tenant found quickly with the great service provided by TOLA

I have been using TOLA for over 5 years for the tenant find service and they always provide a excellent customer experience So I did not hesitate using them this time Communication was easy and instant They sent me the renewal link and my advert was up running in hours on all major sites e g rightmove Within two days I had viewings and offers Great job Helen Sarah and Eleanor
N

My experience with The Online Letting

My experience with The Online Letting Agents was hugely positive Quick and cheerful communications with clear instructions for every next step I felt well guided and in control of the process The reference checks and e-signing was really smooth Real value for money I wouldn t hesitate to recommend them Thank you TOLA Ltd and especially Sarah
G

This is the third property we have

This is the third property we have handed over to The Online Letting Agents to manage after twenty years running them ourselves We are completely happy and impressed with their professionalism and prompt action on any query Payment is swift and the attitude friendly If there were more stars available we would award them
B

Excellent service

Excellent service I was badly let down by a different online agency but TOLA have been brilliant Setting up the ad was easy and it was live within hours They responded very quickly and positively to any queries by email Phone calls to them were also answered promptly and helpfully I especially like the fact that they give extra details about the potential tenants so you know a little about what the person is looking for before you phone them All in all I have been very impressed I will definitely use TOLA next time I need to advertise
A

Highly recommended

Excellent communication really knowledgeable the fees very reasonable can always contact either via phone or email Process was easy They always had an answer to my questions As a first time landlord they guided me through the process with easy They made what could have been a stressful situation really really easy Thank you
J

Excellent service tenant finding or managed

Excellent service and exceed expectations Every aspect of a high street agency with the added benefit of getting to meet prospective tenants and get a much better feel for who is the best fit for the home After that TOLA take care of everything else We have used the tenant finding previously and are now using the managed service Initial reaction is it is very good value
N

We have used TOLA before to find

We have used TOLA before to find suitable tenants so they were the first choice when the searching again Well organised website with Landlord menu options and always someone available to talk to if required Would not hesitate to use their services again and to recommend TOLA to Landlords and Tenants

About Theonlinelettingagents

Advertise residential or commercial lets on Rightmove & Zoopla. Save hundreds with our Tenant Find & Managed Services. The #1 Online Agent on Trustpilot.

United States

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