Theonlinelettingagents Reviews

The UK's Highest Rated Online Agent - The Online Lettings Agents Ltd

theonlinelettingagents.co.uk
4.27
94 reviews
Great Rating
Based on 94 user experiences

Rated 4.27 out of 5 by 94 Happy Customers

63.8%
21.3%
3.2%
1.1%
10.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
M

easy to set up easy to manage and successful let of property in 3 weeks

great value for money had 6 viewings and 2 offers Contract and credit references all produced very quickly great service for a fraction of the price of other letting agencies and estate agents
I

Ecellent service at an excellent price

I was very impressed with how this worked - the service dealt with all the legal admin for me at a mere fraction of the high-street cost They were taking calls all weekend for me and the staff were all very responsive and immediately helpful such as when I wanted to change a photo and when I wanted to adjust the tenant criteria It would have been 5 if they were able to manage my viewings schedule for me too as I had to personally contact all of the prospective tenants to arrange a viewing slot there are many free online tools that would make bookings effortless - I would put in the days and hours I am free they would fill up the slots Other than that they were great Definitely recommend
J

Really straightforward and quick to

Really straightforward and quick to deal with Managed to organise new contracts and the deposit very quickly All at a very good price too Would highly recommend over high street letting agents who cost way more
L

good service at an excellent price

Much cheaper and much more supportive than the bricks and mortar letting agents that I have used The expertise and advice was also generally superior Doing ones own viewings also gives one much more information in order to choose a good tenant
K

Very easy process good value and personal service

Very easy process good value and personal service Itwas very straight forward I spoke to the same persona when I called up who remembered who I was Very friendly and helpful Simple easy process for a fraction of the cost quoted by high street estate agents
J

Very efficient

No complaints they did what it said on the tin My only criticism is that we asked to opt out of them providing a lease and the checks We just wanted them to find us a tenant However they wanted to charge us an extra 50 for NOT doing these things A bit unreasonable I think Communication was very good
R

Tenant Find Service

Great service In a time where all services are costing more and you find yourself being charged for everything it was refreshing to see a free yet very professional service offered for Landlords that looked after both parties and went beyond my expectations for service advising on contracts guarantors and speed of service Well recommended
N

Nice and quick great service and good value for money

I contacted TOLC on a Tuesday morning with all the information and photos by the Wednesday afternoon it was on Rightmove and by Saturday I was showing people around The contract EPC and deposit service that I took were completed pretty quickly and my tenant was in within 2 weeks start to finish Saved me well over 300 compared to the high street Great customer service contacted me at every stage Would give 5 stars but then what would they aim for
R

Always there to help

Always there to help - very professional
A

Very good service but still some work to do

The service provided by the online letting agent is very good value for money The process went smoothly and we found good tenants within a short period of time I would suggest the following improvement areas more regular feedback on the process and more insight i e click through rates and the feedback from the tenants was that the reference checking process involved a few different people who requested different things

About Theonlinelettingagents

Advertise residential or commercial lets on Rightmove & Zoopla. Save hundreds with our Tenant Find & Managed Services. The #1 Online Agent on Trustpilot.

United States

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