Trustedcare Reviews

TrustedCare - UKs Leading Care Service Referral Platform

4.64
84 reviews
Excellent Rating
Based on 84 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 84 reviews

Trustedcare consistently delivered fast, responsive support and helpful guidance across all interactions. Customers frequently highlighted quick arrangements, empathetic communication, and effective help in finding suitable care homes. The service enabled informed decisions and reduced stress during difficult situations. Overall, reviews emphasize reliability, professionalism, and compassionate assistance. Many noted the value of free, no-obligation advice.

What customers love
  • Effective care home matching
Common concerns
  • High cost
  • Limited transparency

Last updated 3 weeks ago

B

TrustedCare were very proactive in

TrustedCare were very proactive in finding Care Homes in the area we requested We were contacted by Leigh Anne on a regular basis to see how things were progressing Leigh Anne was also very helpful and informative
K

Helpful service at a difficult time

I m not really sure what s in it for Trusted Care but Matthew was very helpful in helping me to sift through possible nursing homes for my Dad I did get a couple of calls from two of the homes and actually after consideration we did place Dad with one of them Matthew kept in touch to see how I was getting on and whether I needed any help with anything further A helpful service at a difficult time
J

Trusted Care was very understanding of the type of Care I was looking for

Trusted Care was very understanding of the type of care Care I was looking for They listened patiently and kindly and sent me useful contacts one of which I hope will provide the answer Many thanks to them and I shall certainly use them again should I need help with Care in the future
J

A very helpful and courteous response

A very helpful and courteous response to what I was asking for Within an hour of submitting my final details I had three responses - all of which were happy to help It was a relief to know help was out there TrustedCare s system does the searching for you which takes away the stress Excellent service
A

Trustedcare were kind and very helpful

Trustedcare were kind understanding and very helpful in my search for a 1 week post-operative nursing care package I achieved a successful outcome with their help within a couple of days
T

A very supportive experience

A very supportive experience almost too much at times All areas of service followed up with calls This is a difficult time and trusted care found a suitable placement for mum She settled in immediately
C

Caring and compassionate service which

Caring and compassionate service which found our family a lovely home for some respite care
A

Definitely recommend TrustedCare

TrustedCare was very responsive and helpful They emailed us quickly asked questions about the care our mom needed and were able to find several care homes Thank you for your help
P

Very helpful and professional

Very helpful and professional Offered us plenty of options and everyone was lovely Rang when they said they would offered regular updates these things are all important when trying to find a suitable hone for your needs Thankyou everyone
C

Excellent advice and guidance when you don t know where to start

I m so grateful to Trusted Care for signposting me to local trusted care agencies when I was looking into care for my mother They were a brilliant first port of call providing a warm helpful friendly and efficient service

About Trustedcare

Speak with a specialist Care Adviser or search for care homes, nursing homes and home care services on the leading UK social care referral platform.

United States

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