Turisprime Reviews

CHARGED FOR ENGINE REPAIR

Car broke down less than 100km in TURISPRIME charged me for the engine repair Nightmare dealing with my credit card company to dispute these charges STAY AWAY

I would give them minus stars if

I would give them minus stars if possible My son booked with this company Full insurance taken out and car returned without any issue We then find that despite promises they fail to return deposit and then take further unauthorised payments from card Looking at the reviews and the fact they clearly dont care or learn it hopefully wont be long before they are out of business AVOID AT ALL COSTS

The wolf of wallstreet

We booked via the website rentmycar with our creditcard At the company turisprime we couldn t pay with our Meastro Creditcard because the device didn t work with our creditcard We called the bank if something was wrong with our creditcard but it wasn t We could only get a car if we pay 330 euro with the full ensurance instead of the 75 euro is was offered on the site Eventually we booked an other car at an other carcompany where the creditcard works just fine

Atendimento p ssimo

Atendimento p ssimo Carros riscados e batidos S o extremamente grossos Comprei o seguro da carjet e na hora eles falaram que n o aceitavam e queriam me obrigar a comprar outro Terrible service Scratched and crashed cars They are extremely thick I bought the carjet insurance and at the time they said they didn t accept it and wanted to force me to buy another one

Similar to other reports

Similar to other reports Turisprime have not released my deposit back to me after 2 weeks and are blaming the bank I could not even contact them they do not pick up the phone and had to go through DiscoverCars to have any contact Stay WELL away from this scam company - I just wish I had checked trustpilot beforehand

Poorest Customer service ever

They wouldn t accept our cr dit card as It wasn t matching the driver as booked We suggest to add an additional driver matching the cc but they refused We suggested to make a new Booking on spot and they came out with a out of market fare finally the repr sentative asked to leave the DESK as other people on queue waiting bad attitude and rudeness out of place

I rented a car from Porto

I rented a car from Porto On day four of the rental period one of the front tyres lost pressure suddenly Luckily we were only travelling at 30kph We inspected the tyres and both front tyres were worn down to the metal on the inside part of the tyre I expected some kind of apology or compensation but nobody from the company took the time to contact me

Worst service and company

Prebooked a car for a week with full prepayment Got to their office - booking was cancelled and car had been given out to next customer because you have to get the car in 30min after the planned arrival if your plane is going to be late - you should report them from the plane to change any details for your booking arrival time No refund or anything positive with customer service Keep away from them by any means

Absolutely abysmal service

Absolutely abysmal service Just got back from Portugal hired a car from turisprime checked our card statement and saw that they have decided to help themselves to 400odd pounds After emailing them they say the bumper is scratched and the car was in pristine condition when it left I walked round the car before we even got in the car taking pics of any damage I found And then once dropped off I took a video of the car Not once did I see any damage to the front No deposit got returned Very dear car rental Shocking service Avoid