Urbanoutfitters Reviews

T

Theresa

2 years ago

Cancellation of an Order after already buying it

I successfully ordered a t-shirt unfortunately it was apparently already sold out so I got a message that my order was canceled This incident has diminished my buying experience

L

Lorraine Stamp

2 years ago

We bought two pairs of joggers and when

We bought two pairs of joggers and when we got home we noticed both pairs are faulty we live over an hour away from both of our local stores so it s a real inconvenience and difficult to return one pair has one leg longer than the other and the other pair has elastic sewed on the outside of one of the legs Mt daughter used the online chat but was told the only way to deal with it was to return them to store So not happy

A

Alexander Wiele van der

2 years ago

There are a lot of uncertainties around

There are a lot of uncertainties around the delivery One page where I can find al the information about my order the payment and the delivery would take that away Canceling a part of my order without clear explanation or clarity how and or I get my money back made this a frustrating experience

C

customer

2 years ago

Bad delivery experience

They cancelled one item after the order and it took two separate deliveries for the other two items

J

juzo

2 years ago

Payed import taxes even the the pants

Payed import taxes even tho the pants were under 60 The pants have a thin material and feels like the fit will change after the first wash Good for 60 but definitely not for 90 shippingReally upset

C

customer

2 years ago

The top I bought is way too small

The top I bought is way too small I can t even fit it over my arms whilst this is the size I always wear No stretching in the top Very disappointed and because I don t live in the UK it s very difficult to return the package

H

Heidi

2 years ago

Availability

I ordered a product twice in two different sizes Both times it said that the items would be available- I then later got the notice that they weren t However on the website they are still listed as available I always had good experiences with UO unfortunately not this time

C

customer

2 years ago

The cargos I ordered weren t actually

The cargos I ordered weren t actually cargos when they were delivered Not were they the even similar to the trousers I wanted

M

maia

2 years ago

black lets frans top

i ordered a top that i have but in a different colour and the top i have already is a size m and i think the straps are too big so i got another one in black and i got it in size xs and its bigger than my m

C

customer

2 years ago

I waited way too long for an

I waited way too long for an e-giftcard There were several complications and I had to redo the order two times

Rated 3.56 out of 5 by 139 Happy Customers

Cancellation of an Order after already buying it

We bought two pairs of joggers and when

There are a lot of uncertainties around

Bad delivery experience

Payed import taxes even the the pants

The top I bought is way too small

Availability

The cargos I ordered weren t actually

black lets frans top

I waited way too long for an

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