Urbanoutfitters Reviews

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3.56
139 reviews
Great Rating
Based on 139 user experiences
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J

Whatsapp chat was good

The WhatsApp chat was so good and efficient in answering all the questions I had Really good move to introduce that
K

Lovely staff member at till who really

Lovely staff member at till who really helped me find the t shirt I wanted - took from the mannequin Lovely cloakroom assistant who helped with different sizes Great staff at Exeter branch
L

Sweatpants and top

The trainer trousers are very comfortable and the fabric is also very good the top also fits like a glove the crochet is also very comfortable on the skin
L

Excellent service

Excellent service The delivery was quick and the items were well packed and good quality Some money off in their sale was an added bonus
K

Good delivery easy return if sth didn t fit well

Delivery within a week two great products One length 34 was optimal the other 32 slightly too short Return policy is good and returning items is easy
K

I loved looking around the shop in the

I loved looking around the shop in the Spitalfields branch and I found the perfect pair of trousers Not only were they a perfect size but the shop assistant that I spoke to about the sizing was really helpful and totally correct in her advice
M

Happy customer

Easy to use website loads of choice Dress is as advertised good quality for a reasonable price I was skeptical about it arriving the next day as we didn t order it until the evening and live in a rural area where other companies seem to take longer to deliver to but sure enough Evri delivered as promised by lunchtime Very happy daughter The only thing the dress needed was a quick iron
C

Wonderful staff

Cashier was lovely really kind and complimented the item I was buying Another worker helped me and my friend in the fitting room and put us in neighbouring stalls so that we could compare our outfits easily Really lovely atmosphere within the store
C

Very affirming experience

Gender neutral changing rooms is great As a trans woman I m often afraid that I won t find clothes that fit but I got myself some super cute cargo pants and a shoulderless top that fit me so well I even got a 10 trans discount I didn t even notice until afterwards when I looked at the receipt Not sure if this was just because it was close to Day of Trans Visibility or something they do often but it was very nice
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